PEGA CDH Delivery Lead
PEGA CDH Delivery Lead
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking an experienced Project lead and manage the endtoend implementation of Pega Customer Decision Hub (CDH) solutions. This individual will play a critical role in planning coordinating and executing Pega CDH projects to drive business outcomes and customer engagement strategies.
The ideal candidate will have a proven track record of delivering complex Pegabased implementations excellent leadership and communication skills and the ability to manage crossfunctional (on near and offshore) teams in a fastpaced dynamic environment.
Key Responsibilities:
Lead the endtoend delivery of Pega CDH implementation projects ensuring they meet business objectives timelines and budgets. (Proven experience leading Pega CDH implementation projects is a mandatory requirement)
Define and document project scope goals and deliverables in collaboration with stakeholders technical teams and business partners.
Develop and maintain detailed project plans schedules resource allocation frameworks and other documentation required to achieve project success.
Act as the primary liaison between business stakeholders technical teams and thirdparty vendors.
Drive project governance and ensure adherence to industry standards organizational guidelines and Pega implementation best practices.
Identify manage and mitigate project risks and issues proactively.
Ensure successful integration of Pega CDH solutions with existing systems and business processes.
Facilitate routine scrum ceremonies and stakeholder communication.
Foster a culture of collaboration and continuous improvement within the project team.
Promote CDH solution and delivery best practices within and across projects.
Qualifications :
Minimum 10 years of experience in project management with at least 3 years managing Pega implementations (Pega CDH experience required).
Strong understanding of Pega CDH architecture features and capabilities including Omni Channel Personalization AI Analytics NextBestActions and RealTime Decisioning.
Proven ability to manage largescale multifunctional teams in complex environments.
Experience with Agile & Scrum delivery methodologies.
Excellent communication presentation and stakeholder management skills.
Strong analytical and problemsolving abilities with a focus on delivering valuedriven solutions.
Proficiency in project management tools such as Jira or similar platforms.
PMP Certification preferred.
Ability to travel domestically as needed.
Additional Information :
Blend is an Equal Opportunity Employer
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
