Underwriting Team Manager
Underwriting Team Manager
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Job Description
As an Underwriting Team Manager you will be responsible for the day to day running of the underwriting team. You will ensure compliance to relevant lending policies and procedures. Helping to lead the implementation of any process changes to improve efficiencies that will enhance the broker and customer journey and to improve the performance of the broker packaging
As an Underwriting Team Manager we are looking for someone to:
- Lead motivate and performance manage the Underwriting Team through a programme of 11s appraisals and coaching that improve performance and develop colleagues
- Carry out skills gap analysis to identify training to adapt and enhance the skills of all underwriters so that we deliver excellent customer service and remain competitive in the market place
- Manage relationships with and provide underwriting support to our brokers so that future business submissions are facilitated
- Ensure that company policies and regulatory requirements are adhered to by all team members so that the business remains compliant and risks are minimised
- Ensure there is a strong focus on service with suggestions for improvement being made from all team members to further enhance the customer journey
- To manage the customer feedback processes ensuring that complaint responses are reviewed and actioned within agreed service levels
Qualifications :
Essential
- Previous experience of managing an underwriting team
- Previous experience in an underwriting role
- Proven ability to support mentor and train a team to succeed
- Knowledge of compliance and risk within a regulated environment
- Desire to provide exceptional customer service and instill this in your team
Additional Information :
Benefits of working at Together
- 26 days holiday and a day off for your birthday (increasing with service to 30 days) plus bank holidays
- Free access to company holiday homes
- Buy & sell holidays
- Discretionary annual bonus plus an additional Shared Reward Bonus
- Matched pension contribution
- Health cash plan plus Private medical insurance
- Life assurance and Critical illness cover
- Travel season ticket loans and Ride to work scheme
- Free local gym access
- Local bar / restaurant discounts
Together embraces diversity and inclusion and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds perspectives and skills.
If you feel youd benefit from any support or reasonable adjustments during any stage of the recruitment process please dont hesitate to let us know when completing your application. This information will be picked up by our team so we can try and put steps in place to help you be at your best through this process.
Please note that all successful applicants will undergo relevant employment reference financial and criminal record checks.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
