Transcon Agent
Transcon Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Ensure timely and accurate movement of freight and information while providing an exceptional customer service within the TRANSCON Department
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace TRANSCON Files and reporting
- Use export TRANSCON Workflow on daily basis
- Ensure accurate and timely client and vendors billing.
- Ensure delivery of freight and timely clearance when applicable
- Interact with our customers in arranging their TRANSCON shipments meeting customer service standards.
- Contribute to maintain good relationships with suppliers
- Meet compliance at all times to regulations internal and external in accordance with government regulations.
- Understand department process flow and looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures in place and updated in the DLSOPs
- Meet KPI standards in accordance with the Companys procedures
- Network communications timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.
Qualifications :
Knowledge:
- Expeditors Company Policies and Procedures
- Basic local regulatory knowledge for compliance
- Global Logistics Industry knowledge
- Hazardous materials certification (preferred)
Skills:
- Proactive strong organizational skills.
- Good computer skills (Excel Word)
- Fluent in English
- Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results.
Behaviours:
- Positive and willing to help attitude
Training Requirements:
- Meet company standards of 52 hours training per year including as needed management/leadership training
Education and Experience:
- 6 months to 1 year related experience
Additional Information :
Starting Pay per year
Located onsite at 12200 E Iliff Ave Aurora CO 80014 USA
Expeditors offers excellent benefits for our fulltime employees:
- Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
- Holidays 10
- Flexible Days 2
- Work from Home Days 26
- Commuter Benefit
- Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
- 401(k) Retirement Savings Plan with employer match
- Employee Stock Purchase Plan (ESPP)
- Medical Prescription Drug Dental & Vision Coverage
- Health Savings Account (HSA)
- Life and Disability Insurance
- Paid Parental Leave (additional eligibility criteria)
- Dependent Care Flexible Spending Account (DC FSA)
- Employee Assistance Program (EAP)
- Training and Personnel Development Program
- Educational Assistance and Reimbursement
All your information will be kept confidential according to EEO guidelines. We do not require the inclusion of the dates you attended or graduated from any educational institution in the application and you may remove or redact any such dates as well as any references to your date of birth or age from your resume and any other files you submit with your application if you so choose. Uploading a photograph with your application is neither suggested nor required.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
