Desktop Support Technician L2 DE
Desktop Support Technician L2 DE
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1-3years
EUR EUR 3500 - 3500
1 Vacancy
Job Description
- Provide onsite and remote IT support for incidents service requests and general queries.
- Deploy configure and maintain hardware including PCs laptops Cisco phones and mobile devices.
- Roll out workplace software and applications ensuring quality control.
- Serve as a liaison between IT Operations customers and thirdparty providers.
- Conduct inventory and asset management of IT hardware.
- Escalate critical incidents to senior managers and provide customized reporting as needed.
- Support Cisco devices Surface Hubs and other workplace tools.
Requirements
Technical:
- 3 years of experience in IT Desktop Support.
- Proficiency with Microsoft Office 365 Windows 10 Visio and Active Directory.
- Basic understanding of IT security networking and Azure Intune.
- Familiarity with ITIL processes and Cisco devices.
- 3 years of experience in IT Desktop Support.
Behavioral:
- Targetdriven proactive and solutionoriented.
- Strong communication skills in German (B2 or higher) and English (B2 or higher).
- Targetdriven proactive and solutionoriented.
Qualifications
- Diploma in IT or A/N certification.
- Basic knowledge of device server management and VPN solutions.
Benefits
Take the Next Step in Your IT Career
Apply today to be part of a company that values your skills and invests in your future!
Desktop support, Windows and MAC OS, networking, (TCP/IP, DNS, DHCP, VPN, RDP), hardware troubleshooting, English.
Education
Computer Science, Information Technology, or a related field.
Employment Type
Full Time
