System Administrator Level 2
System Administrator Level 2
Posted on :
07-03-2025
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
07-03-2025
Job Description
Job Description:
Provides support for implementation troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including daytoday operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software troubleshoots maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Responsibilities:
- Provide support for implementation troubleshooting and maintenance of IT systems.
- Provide Tier 1 (Help Desk) problem identification diagnosis and resolution of problems.
- Manage the daily activities of configuration and operation of IT systems.
- Provide assistance to users in accessing and using IT systems.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems.
- Provide support to IT systems including daytoday operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc.
- Provide support for the escalation and communication of status to agency management and internal customers.
- Optimize system operations and resource utilization and perform system capacity analysis and planning.
- Provide indepth experience in troubleshooting IT systems.
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software troubleshoot maintain integrity of and configure network components along with implementing operating systems enhancements to improve reliability and performance.
Requirements
Required Education & Years of Experience:
- Ten 10 years experience as a SA in programs and contracts of similar scope type and complexity is required.
- Bachelor s degree in a technical discipline from an accredited college or university is required.
- Five 5 years of additional SA experience may be substituted for a bachelor s degree.
Required Education & Years of Experience: Ten 10 years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor s degree in a technical discipline from an accredited college or university is required. Five 5 years of additional SA experience may be substituted for a bachelor s degree. Benefits: Holiday Benefit: 10 Holidays per year Vacation Benefit: 10 Vacation Days per year. Accrued on weekly basis. Sick Leave Benefit: 5 Personal/Sick Leaves per year. Accrued on weekly basis Medical Insurance Reimbursement Benefit: Medical Insurance Allowance QSEHRA Reimbursement (Eligibility date dependent on enrollment.Employee purchase own plan) AFLAC Supplemental Insurance Plan: AFLAC Supplemental Insurance Plan 401 (K) Retirement Plan: 401 (K) Retirement Savings Plan
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
