Region:
| National
|
Business Unit:
| Circle Tel SA (Pty) Ltd
|
Office Location:
| Rivonia
|
Reporting to:
| Managing Director
|
Position:
| Digital Infrastructure Specialist
|
Required Start Date:
| 1 April 2025
|
Overview
The Digital Infrastructure Specialist oversees the organization s clientfacing digital systems and web presence ensuring seamless operation security and optimization of digital platforms. This role focuses on delivering affordable highimpact websites and digital solutions for South African businesses working closely with the IT Infrastructure Specialist to align digital offerings with robust infrastructure. It bridges web management and system support to enhance client satisfaction within Managed IT Solutions.
Key Responsibilities
Digital Systems Support
- Support the IT Infrastructure Specialist by leveraging core infrastructure (servers networks) for digital platforms.
- Monitor digital system performance metrics and resolve technical issues proactively.
- Safeguard web and digital assets through access controls backups and security protocols.
- Configure application hosting environments and perform applicationspecific backups coordinating with IT Infrastructure Specialist for serverlevel support.
- Assist in upgrading infrastructure with technologies that enhance digital performance.
- Collaborate with IT Infrastructure Specialist and other teams to ensure system interoperability and optimal website functionality over connectivity solutions (e.g. SDWAN fiber).
Digital Presence Oversight
- Design build and maintain functional userfriendly websites tailored to South African clients emphasizing affordability and local relevance.
- Conduct crossbrowser crossplatform testing to ensure compatibility and accessibility.
- Track web traffic performance analytics and user engagement to optimize client outcomes.
- Enhance website security with firewalls authentication layers and regular updates.
- Improve load times scalability and overall site performance over BIA/DIA and SDWAN networks.
- Troubleshoot web issues such as broken links or rendering errors ensuring a polished user experience.
- Update digital content and refine SEO strategies for maximum visibility in local markets.
Requirements
Required Skills
- Familiarity with IT infrastructure (databases networking patching) with a focus on supporting digital applications.
- Proficiency in system security backup and recovery methodologies for web platforms.
- Strong command of HTML/CSS XML SQL and JavaScript for website development.
- Experience with diverse operating systems (Windows Linux Mac) for web hosting and testing.
- Advanced troubleshooting and analytical problemsolving abilities for digital systems.
- Expertise in web analytics SEO and performance optimization tools (e.g. Google Analytics).
- Proficiency with digital management platforms (e.g. WordPress cPanel) and workflows.
- Excellent communication skills and a collaborative mindset to work with clients and IT teams.
- Ability to innovate while maintaining attention to detail for client deliverables.
Qualifications
- Bachelor s degree in Computer Science Information Technology or a related discipline.
- Proven experience in web development or digital system management with some exposure to system administration.
- Professional certifications (e.g. Microsoft Certified Systems Administrator AWS or web development credentials) are advantageous.
- Strong organizational skills and capacity to manage concurrent priorities.
- Ability to thrive in highpressure environments with a focus on delivering client results.
- Experience crafting digital solutions for diverse South African businesses is a plus.
Required Skills Familiarity with IT infrastructure (databases, networking, patching) with a focus on supporting digital applications. Proficiency in system security, backup, and recovery methodologies for web platforms. Strong command of HTML/CSS, XML, SQL, and JavaScript for website development. Experience with diverse operating systems (Windows, Linux, Mac) for web hosting and testing. Advanced troubleshooting and analytical problem-solving abilities for digital systems. Expertise in web analytics, SEO, and performance optimization tools (e.g., Google Analytics). Proficiency with digital management platforms (e.g., WordPress, cPanel) and workflows. Excellent communication skills and a collaborative mindset to work with clients and IT teams. Ability to innovate while maintaining attention to detail for client deliverables. Qualifications Bachelor s degree in Computer Science, Information Technology, or a related discipline. Proven experience in web development or digital system management, with some exposure to system administration. Professional certifications (e.g., Microsoft Certified Systems Administrator, AWS, or web development credentials) are advantageous. Strong organizational skills and capacity to manage concurrent priorities. Ability to thrive in high-pressure environments with a focus on delivering client results. Experience crafting digital solutions for diverse South African businesses is a plus.
Education
Required Skills Familiarity with IT infrastructure (databases, networking, patching) with a focus on supporting digital applications. Proficiency in system security, backup, and recovery methodologies for web platforms. Strong command of HTML/CSS, XML, SQL, and JavaScript for website development. Experience with diverse operating systems (Windows, Linux, Mac) for web hosting and testing. Advanced troubleshooting and analytical problem-solving abilities for digital systems. Expertise