Admin Manager
Admin Manager
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Address and resolve client concerns in a timely and professional manner. Serve as a liaison between clients and internal teams to ensure seamless communication and issue resolution.
- Implement monitor and enforce office policies and procedures to maintain an efficient and professional work environment.
- Act as the Point of Contact (POC) for office emergencies coordinating with relevant departments or external agencies when necessary.
- Manage office operations including facility maintenance procurement and general administration.
- Collaborate with internal teams vendors and external partners to support business operations and ensure compliance with company standards.
- Lead and guide the administrative team ensuring they are aligned with company objectives and operational efficiency.
- Maintain accurate records of administrative activities incident reports and policy enforcement measures.
Requirements
- Proven experience in administrative management office supervision or a related field.
- Strong background in handling client concerns and resolving conflicts effectively.
- Experience in crisis management and emergency response coordination.
- Knowledge of office protocols compliance standards and workplace best practices.
- Excellent leadership communication and problemsolving skills.
- Ability to work independently and handle multiple tasks in a fastpaced environment.
- Proficiency in Microsoft Office Suite and other administrative tools.
- Willingness and ability to work 100%night shift.
- Experience in BPO or customer service industries is a plus.
- Background in facilities management and workplace safety protocols.
- Strong organizational and decisionmaking skills.
Highschool or College Level At least 1 year of experience in customer service or BPO industry Good communication, and interpersonal skill. Proficient in Microsoft Office, CRM software, and other relevant tools Ability to work under pressure, multitask, and meet deadlines. Customer-oriented, results-driven, and problem-solving attitude
Education
Bachelor's degree in business, Marketing, or a related field
Employment Type
Full Time
