People Culture Officer
People Culture Officer
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Salary Not Disclosed
1 Vacancy
Job Description
NH Sandton is looking for a dynamic and experienced People and Culture Officer to join our team. You will act as a liaison between team members and management ensuring seamless HR processes and team member satisfaction.
The Key Responsibilities are:
P&C Operations
- Maintain and update team member records in compliance with company policies
- Prepare and process employment documents such as contracts letters employment certificates and visas.
- Assist in payroll processing and ensure accuracy in team member attendance and leave records.
Policy & Compliance
- Assist in drafting and updating P&C policies and procedures.
- Stay updated on labour laws and regulations implementing necessary updates to P&C practices.
- Promote diversity equity and inclusion in the workplace.
- Ensure adherence to the hotels P&C policies and procedures.
Team Member Engagement
- Organize team member engagement activities such as teambuilding events recognition programs and wellness initiatives.
- Assist with the annual team member engagement surveys and in implementing improvement strategies.
Performance Management
- Assist managers in setting KPIs and conducting performance reviews.
- Identify underperformance issues and work with teams to establish improvement plans.
- Support the performance appraisal process by providing tools and guidance to managers and team members.
- Monitor and assist in addressing performancerelated issues through coaching and development plan
Recruitment and Onboarding
- Coordinate the recruitment process including posting job vacancies screening candidates conducting interviews and preparing offer letters.
- Manage team member onboarding ensuring new hires are properly oriented to the hotels policies culture and operations.
Team Member Relations
- Act as a point of contact for team member concerns and grievances providing guidance and resolving issues professionally.
- Foster a positive work environment by promoting open communication diversity and inclusion.
Training and Development
- Identify training needs and organize programs to enhance team member skills and knowledge.
- Collaborate with department heads to develop and implement career development plans for team members.
Policy Implementation and Compliance
- Ensure adherence to hotel policies labor laws and industry regulations.
- Update and communicate P&C policies and procedures to team members as needed.
Payroll and Benefits Administration
- Assist in managing payroll processes ensuring accurate records of attendance leaves and employee benefits.
HR Data and Reporting
- Maintain accurate team member records including personal details contracts and performance reviews.
- Prepare P&C reports and analyses such as headcount turnover and training effectiveness metrics.
Disciplinary Actions
- Address disciplinary issues in line with hotel policies ensuring fairness and consistency.
- Assist in conducting investigations and drafting warning or termination letters when necessary.
Health Safety and Wellbeing
- Promote workplace health and safety initiatives ensuring compliance with standards and procedures.
- Provide support for team member mental health and wellbeing through resources and counseling referrals.
Stay Updated on Industry Trends
- Keep informed about new P&C practices labor laws and hospitality trends to ensure the hotel remains competitive in attracting and retaining talent.
- These responsibilities ensure the P&C Officer contributes to maintaining a highly motivated skilled and satisfied workforce aligned with the standards of a fivestar hotel.
Qualifications :
Qualifications & Experience
- Bachelors degree in human resources Business Administration or a related field.
- 23 years of experience in an HR role preferably in the hospitality industry.
- Familiarity with labour laws and HR systems.
- Previous experience with recruitment onboarding Training and employee engagement is an advantage.
Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Problemsolving mindset with attention to detail.
- Proficient in Microsoft Office Suite.
- High level of confidentiality and professionalism.
Additional Information :
Able to legally work in South Africa
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
