Responsibilities:
Perform short and long term forecasting analysis and standardized fraud analysis
Make judgments based on practice and precedence and work within guidelines
under general supervision
Develop and maintain working knowledge of business/industry standards and
practices
Demonstrate fundamental understanding of how the team interacts with others in
accomplishing the objectives of the area
Identify inconsistencies in data or results and exchange information in a concise and
logical way
Impact the business directly through the quality of the tasks/services provided.
Experience in Dispute Chargeback Fraud analysis Card fraud operations Fraud
investigation Fraud Detection
Appropriately assess risk when business decisions are made demonstrating particular
consideration for the firms reputation and safeguarding its clients and
assets by driving compliance with applicable laws rules and regulations adhering to
Policy applying sound ethical judgment regarding personal behavior conduct and
business practices and escalating managing and reporting control issues with
transparency.
Qualifications:
Relevant experience of 5 years in a related role
Knowledge and previous experience in the Investigation and Fraud claims process
dispute and Chargeback.
Experience in trend analysis and alerts in early fraud detection
Extensive knowledge of the Banks Transactional Processing platforms
Proficient in Microsoft Office and Access
Consistently demonstrates clear and concise written and verbal communication
Demonstrated ability to remain unbiased in a diverse working environment.