Data Driven Data Architect
Data Driven Data Architect
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Leading and coordinating initiatives to manage the resolution of critical issues that affect the
performance and availability of our IT services and systems.
Acting as a bridge between different service teams providers and business units facilitating
communication and collaboration to ensure timely and effective solutions.
Monitoring and reporting on the progress and outcomes of initiatives providing feedback and
recommendations for improvement of the different DEM onboarded services.
Performing ongoing thorough analysis of issues and pain points leveraging data to gain insights on
correlations root causes and impacts.
Analyzing daytoday data to identify patterns that can prevent enduser issues aiming to become
proactive IT.
Collaborating with service teams and automation tooling experts to drive efforts that enhance service
quality through automation initiatives like proactive alerts anomaly detection and resolution.
Collecting understanding and utilizing data to improve the user experience.
Overseeing and managing all daytoday IT operations and applications of IT systems within the
onboarded DEM services.
Leveraging data into actionable insights for automation.
Creating reports in Power BI and other data tools.
Qualifications :
- Bachelors Degree in Computer Science Information Technology or related fields.
- At least 3 to 4 years of proven working experience with digital experience management tools and as a data architect in the information technology sector (experience in the digital workplace area is a plus).
- Knowledge of IT infrastructure and applications especially Windows device management.
- Experience in designing implementing providing and optimizing IT services.
- Strong presentation and communication skills.
- Excellent problemsolving and critical thinking skills.
- Ability to demonstrate commitment to developing driving and managing services in a fastpaced environment.
- Excellent written and verbal communication skills with mediumhigh English language proficiency (speaking reading and writing) and the ability to present complex issues to multilevel audiences of stakeholders.
- Passion for technology and strong execution strengths.
- Entrepreneurial spirit and growth mindset.
- Strong focus on endusers and endtoend responsibility. Knowledge of IT infrastructure and applications especially Windows device management.
- Experience in designing implementing providing and optimizing IT services.
- Strong presentation and communication skills.
- Excellent problemsolving and critical thinking skills.
- Ability to demonstrate commitment to developing driving and managing services in a fastpaced environment.
- Excellent written and verbal communication skills with mediumhigh English language proficiency (speaking reading and writing) and the ability to present complex issues to multilevel audiences of stakeholders.
- Passion for technology and strong execution strengths.
- Entrepreneurial spirit and growth mindset.
- Strong focus on endusers and endtoend responsibility.
Additional Information :
The Devoteam Group works for equal opportunities promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
