Court Administration Assistant
Court Administration Assistant
Posted on :
01-03-2025
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Job Description
Court Administration Assistant
Highlights:
Location: Phoenix AZ
Position Type: Contract/ contract to hire
Hourly / Salary: BOE
Residency Status: US Citizen
Our client is looking for a Court Administration Assistant to join their team!
Position Description: The Court Administration Assistant provides administrative support in a highvolume work environment that requires the ability to multitask use strong organizational and communication skills to provide exemplary service both internally and externally ensuring that the needs of the Court are met effectively.
Required Skills:
Principles and processes for providing customer service including customer needs assessment meeting quality standards for services and evaluation of customer satisfaction
Skill in:
Ability to:
Required Experience & Education:
Preferred Experience:
"We are GTN – The Go To Network"
Highlights:
Location: Phoenix AZ
Position Type: Contract/ contract to hire
Hourly / Salary: BOE
Residency Status: US Citizen
Our client is looking for a Court Administration Assistant to join their team!
Position Description:
- Provides excellent customer service to Protective Order Area customers both in person and on the phone.
- Use case management system Domestic Violence Computer Prompt System Protective Order Statewide AZPoint system and other court software to assist customers with case information. Directs public to appropriate Court programs resources facilities and outside agencies.
- Review paperwork for completeness; contacts interested parties for missing information notice of hearings and Protective Order related information.
- Uses Outlook Email Microsoft Teams and multiline telephone to maintain effective internal and external communication.
- Schedules contested protective order hearings utilizing the case management system and court interpreter calendar.
- Maintain confidentiality of casesensitive information related to protective order cases.
- Operate and troubleshoot various office equipment such as printers copiers and scanners.
- Perform other duties and special projects as assigned.
Required Skills:
Principles and processes for providing customer service including customer needs assessment meeting quality standards for services and evaluation of customer satisfaction
Skill in:
- The use of computer applications including spreadsheets databases and word processing software.
- Written and verbal communication with others to convey information effectively
- Providing exemplary customer service
Ability to:
- Learn policies procedures and guidelines established by the Court
- Respond courteously to concerns of the public attorneys and employees
- Use effective time management skills to handle multiple tasks at one time
- Excel in a high volume and timesensitive work environment
- Establish and maintain effective working relationships with others
- Understand and accurately brief oral and written instructions
- Make sound decisions in accordance with regulations policies and procedures
- Work as a member of a team with minimal supervision
- Multitask in a highvolume constant interruption environment
- Work independently or with little supervision
Required Experience & Education:
- High school diploma or GED
- Two (2) years of general clerical or administrative experience OR Combined education and experience qualifications
- Postsecondary education may substitute for the experience requirement on a yearforyear basis
Preferred Experience:
- Previous court or legal experience and substantial customer service
- Bilingual in Spanish/English
- Experience with Microsoft Outlook Microsoft Teams multiline telephone system and copy/fax machine
"We are GTN – The Go To Network"
Employment Type
Full Time
Key Skills
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