Salesforce - Presales Consultant

Position: Presales Manager

Shift: US Shift

Job Title: Presales Consultant / Manager – Salesforce

Experience: 8 12 Years.

Job Description: Looking for a technically savvy PreSales Consultant (Salesforce). The consultant is expected to be the one who spent his/her initial years working as a developer/tester and switched career into BA/PreSales. The candidates should possess a proven track record of accomplishments in the areas of Requirement Scoping Functional Analysis Technology Solution Design Effort & Cost Estimation Proposal Preparation Client Presentations and Cross Functional Collaboration.

The Presales Consultant coordinates technical presales activities and transfers industry technical and product knowledge to customers via good written verbal and presentation skills development of formal sales proposal in addition to assisting in all levels of technical account planning.

Key Responsibilities:

1. Should be able to drive the presales cycle along with the sales team. This includes understanding the requirements from the prospect and then designing the solution/offerings/services to meet goal.
2. Should be able to coordinate with the technical project managers to get the required knowledge/solution for presales.
3. Should be aware of company’s products and offerings.
4. Provide answers to technical questions in a Request for Information (RFI) or a Request for Proposal (RFP).
5. Produce technofunctional proposals conceptual and detailed and have strong sense of business acumen.
6. Assists customer prospect and Sales Representative to build a compelling and competitive business case and ROI.
7. Develop and authorize technical business solutions product presentations and demonstrations. Also giving demos if needed during the presales cycle.
8. Prepare estimations effort and cost estimations to augment sales proposals Support at external and internal customer facing events as a technical representative to support business calls Build custom demonstrations and deliver Proof Of Concepts (POC).
9. Actively participate in internal business/sales team meetings and provide consultative support Build technical relationship with delivery teams prospects or existing customers to support overall prospect/customer engagement.
10. Manages handover to the Services Functions (PostSales Support and Professional Services) for live project execution/implementation.

Qualification Skills & Experience (Mandatory):

1. Graduate in Engineering with overall 8 to 12 Yrs.
2. At least 5 years of strong experience in providing presales support in Salesforce CRM platform.
3. Deep knowledge of Sales Cloud Service Cloud Marketing Cloud Communities and other Salesforce ecosystem.
4. Minimum 3 Years of development experience in any technology understand and reproduce technical designs architecture diagrams solution landscapes requirement mapping.
5. Strong ability to discuss and demonstrate business benefits and value to a customer of a technical solution.
6. Excellent presentation and communication and must have worked with US clients.

Desirable Skills (not mandatory but an added advantage):

1. Strong skills in data management including data capture warehousing segmentation mining storing cleansing and security.
2. Having Sales Cloud/Service Cloud Consultant certification is an added advantage.
3. Deep understanding and knowledge in webbased systems architecture SOA enterprise application architecture.
4. Deep understanding of B2B Integration EDI integrations third party integration of Salesforce with AppExchange Apps API based integration Service Oriented Architecture Single Sign On SOAP REST Protocols Web Services Security implementation etc.