Configuration Manager

We are seeking a Configuration Manager to join a team of engineers dedicated to maintaining the integrity of the Configuration Management Database (CMDB). The role focuses on implementing industry best practices while enhancing automated network reconciliation and discovery. The ideal candidate is a flexible team player who can prioritize and support multiple tasks in a dynamic environment.

Key Responsibilities

• Assist in establishing processes and procedures for implementing changes while providing customer support.
  
• Review and analyze approved production change releases coordinating with engineering implementation and operations teams.
  
• Perform data validation audits data cleansing and automated reporting utilizing Configuration Management tools.
  
• Conduct manual validation of baseline configurations for network appliances and applications using GUI and commandline access.
  
• Analyze network infrastructure and configuration issues related to discovery failures.
  
• Manage and analyze escalated Incident tickets coordinating with engineering teams to ensure solutions are implemented.
  
• Develop and present briefings to leadership providing data for incident resolution and approvals.
  
• Utilize IT Service Management (ITSM) systems to facilitate Configuration Management processes.
  

Requirements

• BS degree with 48 years of relevant experience or MS degree with 26 years of relevant experience (additional experience may be considered in lieu of a degree).
  

• Active TS/SCI clearance (must be eligible for CI Poly).
  

• Experience with Hardware/Software Configuration Management.
  

• Understanding of Change Management Engineering Review Board (ERB) and Change Control Board (CCB) processes.
  

• Strong written and verbal communication skills.
  

• Ability to translate technical concepts to a nontechnical audience.
  

• Proficiency in MS Office (Word Excel PowerPoint) including Pivot Tables and Excel formulas.
  

• Experience facilitating Configuration Management Boards.
  

Preferred Qualifications:

• TS/SCI with CI Poly (preferred)
  
• Prior experience supporting DISA and its mission partners.
  

Benefits

Core Benefits:

• Paid Time Off (PTO): TEN (10) Paid days off & FIVE (5) Floating days off.
  

• Holidays: 11 Paid Holidays. Flex time can be utilized in lieu of holiday time usage.
  

• Payroll: Paid BiMonthly.
  

• 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility 21 years of age or older after 3 months of employment
  

• Individual or companywide performance and recognition awards (Quarterly
  

Health Benefits:

• UNITED HEALTHCARE PPO extensive national coverage.
  

• INCLUDES: Medical/Dental/Vision/HSA.
  

• Eligible on the first of the month immediately after the start date.
  

• Submit the enrollment form within 30 days
  

• of your start date otherwise you will have to wait until October for the new year enrollment.
  

Quality of Life Benefits:

• Training & Career Development Reimbursement of Tuition and training needed to support career development.
  

• $150 monthly reimbursement contribution paid monthly towards parking expenses.
  

• Receipts must be submitted by the close of business on the 25th of each month.
  

• Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month.
  

Special Benefits:

• Performance bonus Projectbased
  

• Yearly bonus Company based