We are currently seeking a dynamic and detailoriented Conference and Events Coordinator to join our team.
Position Summary:
As the Conference and Events Coordinator you will be responsible for overseeing the planning and execution of all conferences and events held at Mercure Newcastle. You will work closely with clients vendors and internal departments to ensure seamless operations and exceptional experiences for our guests. This role requires excellent organizational skills attention to detail and the ability to thrive in a fastpaced environment.
Key Responsibilities:
- Plan organize and coordinate all aspects of conferences meetings and special events at the hotel.
- Communicate with clients to understand their event requirements and deliver exceptional customer service.
- Develop event proposals contracts and pricing details for clients.
- Coordinate logistics including room bookings audiovisual equipment catering and accommodation.
- Supervise event setup and breakdown to ensure everything runs smoothly and assist with food and beverage service as required.
- Work closely with the hotels sales and operations teams to ensure events are aligned with company goals.
- Provide onsite event management to ensure high standards of service are met.
- Handle guest inquiries and resolve any issues that arise during events.
- Maintain accurate records and postevent reports for clients and management.
- Assist with shift in our Food and Beverage team as required
Qualifications :
Your experience and skills include:
- Proven experience in event planning or coordination preferably within a hotel or hospitality environment.
- Strong communication and interpersonal skills with a customerfocused approach.
- Exceptional organizational skills and attention to detail.
- Ability to work independently and as part of a team in a fastpaced environment.
- Proficiency in Microsoft Office and event management software.
- Strong problemsolving skills and the ability to remain calm under pressure.
- Flexibility to work evenings weekends and holidays as required.
- Current RSA or willingness to obtain prior to starting
Additional Information :
Whats in it for you
- An opportunity to Work Your Way Learn Your Way and experience Benefits Your Way at Accor
- Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
- Work alongside passionate industry professionals
- Be mentored by experienced Accor Hospitality professionals who want to see you succeed!
Remote Work :
No
Employment Type :
Fulltime