- Manage and optimise the operational flow of the hub ensuring the picking packing and delivery processes are efficient and meet customer expectations;
- Lead coach and inspire a team of 35 shift leads providing guidance and support to ensure high performance and engagement;
- Ensure that the customer experience is always topnotch making sure orders are processed correctly and delivered on time;
- Recruit onboard and train new pickers and riders ensuring they are equipped to perform their roles efficiently and safely;
- Manage and maintain the schedule for pickers riders and shift leads ensuring proper coverage for all shifts while keeping operations running smoothly;
- Foster an inspiring motivating and collaborative environment where everyone feels supported and driven to succeed.
Qualifications :
- You have at least 3 years of experience in an operational role with a focus on process optimisation and team management;
- You have experience managing a team with strong skills in coaching developing talent and providing feedback;
- You love structure and thrive in optimising processes to ensure everything runs like clockwork;
- Youre comfortable in a fastpaced dynamic environment where priorities shift quickly and efficiency is key;
- You believe that success is a team effort and enjoy working collaboratively to achieve goals;
- You are fluent in English; Dutch is a plus;
- You are available to work fulltime.
Additional Information :
- A good salary and secondary employment conditions;
- A startup environment with growth opportunities;
- An environment where you have a lot of impact and your ideas immediately come to fruition;
- A young and dynamic team;
- A flexible employer;
- Based on performance there is an opportunity to earn a bonus of up to 12% of your salary.
Flink evaluates all applicants based on competencies and work experience without considering age gender origin sexual preference or religion.
Remote Work :
No
Employment Type :
Fulltime