Retail Sales Representative

About the Job

Commercial

• Promote the sales of products by spotting and seizing sales opportunities, offering alternatives solutions to problems, and suggesting add on sales in order to achieve the established sales target.
• Suggest means of improving sales to his supervisor as well as determine “slow-moving” or “non-selling” items and suggest sales action.
• Maintain a full display of products via merchandising methods as laid down by the company.
• Be aware of developments in the local market by being attentive to the information given by customers; be aware of advertising and promotions in the media and make scheduled market visits to maintain the company’s competitive advantage and to properly advise customers.
• Be up to date with changes in the company’s product range such as new items or changes in existing items; Keep the Sales Manager informed of any customer’s problems/comments on the product range and/or any gaps in the range.

Operational:

• Conduct daily detailed inspection of his assigned area so as to review the availability and positioning of price labels, product information tags, and other communication media.
• Review daily stock level on all products in his assigned area and recommends orders to the Shopkeeper.
• Coordinates with Procurement Executive for information pertaining to stocks in his assigned area.

Customer:

• Be understanding and sensitive in meeting diverse customers’ needs by initiating and developing an effective way of building a relationship with the customer thereby establishing trust and confidence.
• Determine the customers’ requirements, to prepare a pro forma invoice.
• Maintain contact and advice customers on the news or recently received items of interest as well as following up on quotations sent in an effort to convert to actual sales.

Job Requirements

• Holds a Bachelor's Degree
• 3 to 5 years of experience.
• Background or experience in retail.
• Customer Focus, Initiative, Sales Driven
• Proficiency in MS Office applications, especially MS Excel and Word
• Fluency in written and spoken English
• Able to work on rotational shifts, weekends, and public holidays