Operations and Systems Administrator
Operations and Systems Administrator
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Job Description
Job Description
Are you ready to advance your career in Systems Operations and Administration We are seeking a proactive Operations and Systems Administrator who will be critical in managing optimizing and securing IT environments. From configuring cloudbased solutions to implementing robust backup strategies youll have the opportunity to shape the efficiency and resilience of IT infrastructures.
Key Responsibilities
Manage and optimize Microsoft 365 environments including Exchange Online Teams and SharePoint.
Administer and support Intune for device management ensuring secure and seamless user experiences.
Oversee and maintain Azurebased solutions including virtual machines storage and networking components.
Configure manage and monitor HyperV and VMware environments to ensure high availability and performance.
Implement and manage backup and disaster recovery solutions ensuring compliance with best practices and RTO/RPO requirements.
Provide comprehensive support for Windows operating systems including troubleshooting and upgrades.
Lead or assist with Windows OS migrations ensuring minimal disruption to operations.
Administer and manage Remote Monitoring and Management (RMM) tools to proactively monitor and maintain systems.
Develop and optimize automation scripts within the RMM platform to enhance efficiency.
Provide Level 2/3 support to resolve complex system and application issues.
Serve as an escalation point for operational issues related to cloud services virtualization and backups.
Monitor system performance apply patches and perform regular updates to ensure security and reliability.
Identify opportunities for system improvements including automation and process enhancements.
Create and maintain detailed documentation for system configurations processes and troubleshooting guides.
Share knowledge with internal teams and clients to promote understanding and best practices.
Work closely with other IT teams to implement and support solutions that align with business needs.
Selfmanaged projects ensuring timely completion and exceptional outcomes.
Desired Skills and Experience
Postsecondary diploma in Computer Systems Technology or equivalent experience.
35 years of handson experience in system administration and support roles.
Proficiency with:
Microsoft Intune for device management.
Microsoft 365 administration (Exchange Teams SharePoint etc.).
Azure infrastructure including virtual machines storage and identity management.
HyperV and VMware virtualization platforms.
Backup solutions such as Veeam Acronis Azure Backup or similar tools.
Windows OS support including troubleshooting and project migrations.
Remote Monitoring and Management (RMM) tool administration and optimization.
Excellent problemsolving skills with the ability to selfmanage and handle complex escalations effectively.
Industry certifications (e.g. Microsoft 365 Certified Azure Administrator ITIL VMware Certified Professional) are a plus.
Personal Attributes
Superior written and verbal communication skills.
Strong organizational and time management abilities.
Ability to work independently and collaboratively in a teamoriented environment.
Commitment to continuous learning and staying current with emerging technologies.
Working Conditions
A hybrid work environment with office and remote flexibility.
Occasional onsite visits for support and project implementation.
Participation in a rotational oncall schedule.
Afterhours or weekend work may be required for emergencies or scheduled changes.
Benefits
Extended health care.
Paid time off.
Workfromhome flexibility.
Onsite gym and parking.
Bonus pay.
Schedule
8hour shifts 9 AM to 5 PM (Flexible).
Afterhours incident handling and scheduled changes.
Participation in oncall rotation.
Employment Type
Full Time
