Position : Sales Administrative Assistant
Working Hours : Monday to Friday TBD
Salary Range :USD
About the job:
We are looking for a Sales Administrative Assistant to provide critical support for our fintech business. In this role you'll manage the CRM handle accounts receivable draft client communications and assist with other administrative tasks. You'll also contribute to our ongoing data research efforts to maintain the accuracy of our central data repository.
Duties and Responsibilities:
- Manage CRM system and lead funnel including following up on inquiries sending resources/samples to clients and updating records
- Handle accounts receivable tasks like invoicing payment followups and reporting
- Provide sales support by drafting emails to clients scheduling meetings and reminding Alan of followup tasks
- Serve as a point of contact for client inquiries investigating issues and providing timely responses
- Assist with other adhoc administrative and operational tasks as needed
- Adhoc: conduct data research by monitoring financial exchange websites and other sources to update information in a central spreadsheet
- Adhoc: Become familiar with the company's data to better assist with client support requests related to data quality
- Account/Relationship Manager Primary point of contact for support questions making occasional checkins vendor compliance and accounts receivable. Support is somewhat technical (basic API questions detailed questions about our data structure triaging data accuracy issues reported by clients then reporting the issue to the research team to get it fixed etc)
- Sales Support Assist me with CRM management sending followup emails account provisioning / onboarding and getting contracts signed.
- Data Research Background task. When there is no other work do they will assist the research team.
Qualifications:
- 2 years of experience in a business administrative or sales support role preferably in a fintech or capital markets environment
- Strong written and verbal communication skills with the ability to professionally interact with clients
- Proficient in CRM software invoicing/billing and MS Office suite
- Excellent organizational and time management skills to juggle multiple priorities
- Selfmotivated with a proactive problemsolving mindset
- Familiarity with capital markets and financial terminology a plus
As a requirement and before we can proceed with your application please include a recorded video introduction via Loom and provide answers to the following questions:
1. Tell us a bit about yourself.
2. Describe your relevant experience for this position.
3. Discuss the tools and software you're proficient with.
The video should be no more than 3 minutes long.