Data amp Finance Support Engineer
Data amp Finance Support Engineer
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1 Vacancy
Job Description
Job Responsibilities:
- Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure
- Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool
- Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented
- Ensure all incidents and problems are proactively managed Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management
- Collaborate with the development team in identifying resolutions and transitioning of releases into production environment
- Adopt standard Incident and Problem Management workflow and processes i.e timely ticket defect and incidents loggings including proper change management processes and quality issue/impacts emails
- Participate in DR/BCM activities or infrastructure related upgrade
- Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead
- Aside from daytoday support duties there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed
Job Requirements:
- Degree in computer science/engineering or related disciplines.
- At least5 years of experience in application development and support environment in Banking Finance ETL or Data warehouse.
- Individual must have working experience in Unix/Windows platforms batch scheduling tools Database query skills BI Tools skillsets
- Mandatory Technical skills : Oracle / MS SQL Unix/Linux AS400 ControlM Shell scripting Informatica Hadoop OneSumX Hyperion Informatica BASEL Cloudera Big Data Teradata
- Knowledge of ITIL of similar framework will be advantage
- Excellent communication interpersonal and analytical skills
Employment Type
Full Time
