Customer Support
Customer Support
Posted on :
16-02-2025
Employer Active
1 Vacancy
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Job Description
Responsibilities:
- Provide customer support via phone email and chat in Turkish and English
- Assist customers with inquiries troubleshooting and resolving issues efficiently
- Maintain a high level of professionalism and empathy when handling customer concerns
- Work collaboratively with other departments to ensure a seamless customer experience
- Keep accurate records of customer interactions and feedback
- Follow company guidelines and procedures to ensure quality service
Requirements:
- Fluency in Turkish and English (C1 level) both written and spoken
- Previous experience in customer service is a plus
- Strong problemsolving and multitasking skills
- Excellent communication and interpersonal skills
- Ability to work in a fastpaced environment and adapt to changes
- Must be based in Mosta or nearby areas
Benefits:
- Full training provided
- Basic health insurance (after 6 months of employment)
- Career progression opportunities
- Mobile schemes
- Gym packages included
- Inhouse canteen serving healthy food options
- Monthly events to engage with colleagues
- Free onsite parking
- Staff discounts in over 50 local businesses
Employment Type
Full Time
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