Automation Engineer
Automation Engineer
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Job Description
In this role you will be working as part of our Delivery team. You will be installing and engineering our robotic automation projects at one of our largest customer sites located in Singapore. You will be asked to troubleshoot maintain and repair our Robotic Cells (BRCs). After onthejob training in various locations you will put your technical mechanical and electrical skills to use every day in new and challenging situations while you interact with a wide variety of people machines and settings.
Our ideal candidate is someone who likes to tinker take things apart and figure how they work. When asked if you like hardware or software you say yes. You might have built robots DIY projects with Raspberry Pi or even a Rube Goldberg contraption. You believe robots need love too and are ready to roll up your sleeves to solve the tough issues. You want to get in on the most advanced AI and ML powered robots on the planet.
WHAT YOU WILL BE DOING
- You will be responsible for multiple robotic assembly systems deployed to a major tech customer
- You will be interacting with customer and customer manufacturing partner about performance of our equipment
- You will be collecting customer feedback and sharing it within our organization as part of continuous improvement process and product roadmap development
- You will be the primary interface between a team of remote technical experts and those on the line which includes field service engineers and customer production leads
- Use your troubleshooting skills live data diagnostic tools and customer feedback to assess hardware and software anomalies and determine corrective actions
- Maintain status reports at various levels of detail and synthesis
- Educate and train customers on device operation maintenance troubleshooting and repair
- Provide excellent customer service actively listen to customer concerns and address issues
- Travel up to 10% mostly for training
WHAT WE WANT TO SEE
- 5 or more years in a customerfacing technical role
- Experience in an automation and robotics environment
- Associates degree (Mechanical or Electrical) Bachelors Degree preferred
- Automation robotics and PLC experience
- Understanding of Recipe Debug
- Experience using Vision systems for inspection and point of interest interpolation
- Confidence around electromechanical systems and a zest for diagnosing new systems with complex failure modes
- Technical documentation experience (reading creating editing)
- Ability to repair and maintain mechanical systems
- Capable of following electrical and mechanical drawings
- Selfstarter with ability to work productively with minimal supervision
- Calm collected demeanor and commitment to customer service
IT WOULE BE GREAT IF YOU HAD
- Experience in an electronics manufacturing environment or similar
Familiarity with code command line interfaces and can find your way around a LAN. (Productionstyle coding is not required)
Open for both candidates from Singapore and candidates from Malaysia willing to commute to support in Singapore.
Employment Type
Full Time
