Engineering Team Lead CRM Merchant Group
Engineering Team Lead CRM Merchant Group
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Job Description
We are looking for an experienced Engineering Team Lead to join our Merchant Group.
In this role you will build and lead our CRM team focusing on merchant engagement retention and automation. This team is focused on enabling our merchant partners to efficiently manage and optimize their relationship with our platform helping them grow increase efficiency and make datadriven decisions through CRM solutions.
Your Role as a Leader for the Team:
Inspire & Enable: You lead with confidence guiding your team through technical challenges while fostering an inclusive highperformance culture.
Technical Vision & Execution: You are driving the roadmap and strategy for merchant CRM solutions ensuring scalability and innovation.
CrossFunctional Collaboration: You collaborate with Product Data and Business teams to align technical solutions with business needs.
Mentorship & Growth: You mentor and support engineers through meaningful 1:1s helping them set and achieve impactful goals.
Stakeholder Management: You facilitate alignment on expectations timelines and tradeoffsensuring leadership and partners are aligned with your teams work.
Scaling & Innovation: You continuously seek ways to improve automation personalization and efficiency
This role will be located in Stockholm or Helsinki.
Qualifications :
Leadership Experience: Proven experience leading a small engineering team providing guidance and fostering a highperformance culture.
CRM Expertise: Strong understanding of CRM products including the complexities of engagement automation and retention solutions in highscale environments.
Integration Knowledge: Experience working with thirdparty integrations particularly Salesforce.
Technical Leadership & Communication: Ability to build shared understanding among stakeholders align teams and foster collaboration to deliver impactful merchantfocused outcomes.
DecisionMaking in Ambiguity: Comfortable navigating uncertainty and making highimpact decisions in dynamic environments.
Talent Development: Experience hiring mentoring and developing engineers while fostering a culture of learning growth and continuous improvement in technical excellence.
Industry Experience: Background in relevant industries such as food delivery ecommerce growth or other B2Bfocused solutions.
Technical Expertise: Expertise in backend engineering with Java/Kotlin API design microservices architecture and cloud computing services such as AWS.
HandsOn Leadership: Lead by exampleactively engaging in technical discussions and setting a high standard for quality within your team.
Additional Information :
The position will be filled as soon as we find the right person so make sure to apply as soon as you realize you really really want to join us!
The compensation will be a combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well as youll own a piece of the pie.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
