Assistant Director of Food Beverage
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Job Description
Job Summary:
The Assistant Director of Food & Beverage will support the EAM F&B in overseeing the daily operations and strategic direction of the hotels diverse F&B outlets banquet operations and inroom dining. This role requires a dynamic leader who can enhance guest experiences drive revenue and maintain the highest standards of service and quality.
Key Responsibilities:
Operational Excellence:
- Oversee the smooth daily operations of all F&B outlets including restaurants bars lounges and inroom dining.
- Ensure all F&B areas operate efficiently maintaining luxury standards and brand identity.
- Monitor service quality guest satisfaction and operational consistency implementing improvements where needed.
- Work closely with Culinary Sales and Banquet teams to create and execute innovative dining experiences.
Financial & Revenue Management:
- Assist in developing and implementing revenueenhancing strategies to maximize profitability.
- Monitor and manage F&B budgets cost control and P&L performance.
- Analyze business trends forecasting and financial performance to optimize pricing and menu engineering.
- Drive upselling initiatives and ensure effective inventory management.
Guest Experience & Brand Standards:
- Uphold and enhance the luxury dining experience in line with Raffles & Fairmont brand standards.
- Address and resolve guest concerns and feedback with a focus on continuous improvement.
- Work with the Marketing and PR teams to promote F&B outlets and special events.
Leadership & Team Development:
- Lead mentor and develop the F&B management team and frontline colleagues.
- Oversee recruitment training and retention strategies to build a highperforming team.
- Foster a culture of excellence engagement and continuous learning within the department.
- Conduct regular team meetings briefings and performance evaluations.
Compliance & Safety:
- Ensure all F&B operations comply with local regulations health and safety standards and brand policies.
- Maintain strict adherence to hygiene and sanitation protocols (HACCP standards).
- Implement sustainability initiatives in line with the hotels environmental policies.
Qualifications :
Qualifications & Experience:
- Minimum 8 years of progressive experience in F&B with at least 3 years in a senior leadership role.
- Previous experience in luxury hotels or fine dining establishments is required.
- Strong financial acumen with experience in budgeting forecasting and cost control.
- Proven ability to drive revenue and enhance guest experiences.
- Excellent leadership communication and interpersonal skills.
- Proficiency in food and beverage software systems and Microsoft Office.
- Strong knowledge of local and international F&B trends.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
