French Speaking Customer Support
French Speaking Customer Support
Posted on :
14-02-2025
Employer Active
1 Vacancy
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Job Description
Working Hours: Monday to Friday 09:00 AM 06:00 PM
Key Responsibilities:
- Build and maintain strong relationships with Frenchspeaking clients.
- Serve as the main point of contact for client inquiries resolving any issues quickly and effectively.
- Understand clients needs and provide customized solutions to meet their business objectives.
- Work closely with internal teams to ensure smooth delivery of products and services.
- Track client account performance and provide regular updates and insights.
- Identify opportunities to upsell and crosssell services driving business growth.
- Prepare and present proposals account reviews and reports to clients.
- Negotiate contracts and agreements that align with both client and company goals.
- Stay informed about industry trends and competitor activities to provide strategic advice to clients.
Requirements:
- Nativelevel fluency in French (spoken and written).
- Proficiency in English.
- Previous experience in account management sales or client services.
- Excellent communication negotiation and presentation skills.
- Strong problemsolving skills and attention to detail.
- Ability to manage multiple accounts and prioritize tasks effectively.
- Experience with CRM systems is a plus.
- A clientfocused mindset with a passion for achieving business growth.
What We Offer:
- Competitive salary with performancebased bonuses.
- Hybrid work model (combining remote and inoffice work).
- Private health insurance and additional benefits.
- Opportunities for professional development and career growth.
- A collaborative and supportive team environment.
Employment Type
Full Time
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