NATO Enterprise Directory Service Operational Service Support
NATO Enterprise Directory Service Operational Service Support
Posted on :
14-02-2025
Employer Active
1 Vacancy
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Job Description
EXPERIENCE AND EDUCATION:
Essential Qualifications/Experience:
3 years experience in various areas of:
Latest Virtualization Technologies and Operating Systems
Operation and configuration experience of CISCO Routing and Switching Elements
Operation and configuration experience of and operation of Network Automation or equivalent network automation and orchestration systems
Experience with the configuration and operation of Network Monitoring Systems (Intermapper CA Spectrum) and Event Management systems
Experience in Exercises and Operations support
Very good knowledge of Transmission and Telecommunication Systems Engineering and the associated aspects
Extensive knowledge of implementing and operating network authentication and authorization systems and technologies
A high level of knowledge of network system and application level troubleshooting techniques
Sound knowledge of communications protocols and practical experience of using diagnostic test equipment
Working knowledge of TCP/IP protocols
Working knowledge of routing protocols (OSPF EIGRP BGP)
Deep understanding of the concept of QoS in IPNetworks
Very good knowledge of Policy Based Routing
Shall have general understanding of transmission protocol MPLSTE and collaboration services Voice/Video
Configuration management practices and tools
Knowledge of ITIL IT service management model
Experience and applied knowledge of Service Transition
DUTIES/ROLE:
Direct 1st and 2nd level fault resolution on Network Elements to sectors sites and the Service Area routing cells
Responsible for the delivery of 3rd level technical support for Network Services
Perform fault diagnosis using the Network Management Systems
Coordinate with sites for Transmission Routing and Switching elements centralization standardization and best practices
Liaise with other organizations and NCIA business areas for fault rectification activities
Supervise and carry out routine maintenance of Network infrastructure management appliances and other NATO Network equipment
Ensure appropriate actions are taken to resolve incidents and problems in the Routing and Switching as well as in the Transmission service architectures
Ensure that network performance of IP traffic is monitored reviewed and finetuned where appropriate
Ensure the implementation of agreed remedies and preventative measures
Coordinate and perform rioting infrastructure design configuration and maintenance activities for all NATO exercise scenarios
Complete any changes to the system documentation
Complete backups and restores of Network core devices
Investigate and propose long term solutions to encountered equipment and configuration problems to the Cell Head
Direct the work undertaken by the cell technicians
Deputize for higher grade staff if required
Latest Virtualization Technologies and Operating Systems
Operation and configuration experience of CISCO Routing and Switching Elements
Operation and configuration experience of and operation of Network Automation or equivalent network automation and orchestration systems
Experience with the configuration and operation of Network Monitoring Systems (Intermapper CA Spectrum) and Event Management systems
Experience in Exercises and Operations support
Very good knowledge of Transmission and Telecommunication Systems Engineering and the associated aspects
Extensive knowledge of implementing and operating network authentication and authorization systems and technologies
A high level of knowledge of network system and application level troubleshooting techniques
Sound knowledge of communications protocols and practical experience of using diagnostic test equipment
Working knowledge of TCP/IP protocols
Working knowledge of routing protocols (OSPF EIGRP BGP)
Deep understanding of the concept of QoS in IPNetworks
Very good knowledge of Policy Based Routing
Shall have general understanding of transmission protocol MPLSTE and collaboration services Voice/Video
Configuration management practices and tools
Knowledge of ITIL IT service management model
Experience and applied knowledge of Service Transition
DUTIES/ROLE:
Direct 1st and 2nd level fault resolution on Network Elements to sectors sites and the Service Area routing cells
Responsible for the delivery of 3rd level technical support for Network Services
Perform fault diagnosis using the Network Management Systems
Coordinate with sites for Transmission Routing and Switching elements centralization standardization and best practices
Liaise with other organizations and NCIA business areas for fault rectification activities
Supervise and carry out routine maintenance of Network infrastructure management appliances and other NATO Network equipment
Ensure appropriate actions are taken to resolve incidents and problems in the Routing and Switching as well as in the Transmission service architectures
Ensure that network performance of IP traffic is monitored reviewed and finetuned where appropriate
Ensure the implementation of agreed remedies and preventative measures
Coordinate and perform rioting infrastructure design configuration and maintenance activities for all NATO exercise scenarios
Complete any changes to the system documentation
Complete backups and restores of Network core devices
Investigate and propose long term solutions to encountered equipment and configuration problems to the Cell Head
Direct the work undertaken by the cell technicians
Deputize for higher grade staff if required
Employment Type
Full Time
Key Skills
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