Workspace Receptionist
Workspace Receptionist
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Job Description
The Workspace Receptionist role incorporates several facilities management tasks and is a great gateway into Pareto FM & the facilities sector. This is a fulltime role based in Dublin 4 working for us directly. We are looking for the most vibrant exciting enthusiastic candidate. We want team members to be outgoing customer focused always willing to help and always willing to own a problem to completion.
The person needs to be a team player who will always go above and beyond to achieve.
Reporting directly to the Soft Services Manager and Senior Client Team to manage and develop a Workplace Experience that meets and exceeds customer expectation.
Joining a MultiSkilled Team in delivery an excellent customer experience whilst ensuring all services are delivered to contract and legal requirements.
Role Responsibilities:
Covering the front desk Welcoming and making sure visitors staff and contractors are assisted/directed ensuring the checkin process and clients security procedures are maintained
Booking Meeting rooms support with events
Managing the incoming & outgoing mail. Taking ownership of the management of the mailroom
Involvement with the wider workspace team helping maintain areas such as print stations stationary cupboards and meeting room equipment. Support with events including responding to enquiries booking rooms event set up
Ordering of supplies/stationary/consumables
Dealing with requests via a shared workspace inbox responding to carpark meeting room access and postage requests if and when required
Ad Hoc jobs as directed by the workspace manager. Involvement in small project works
Must be prepared to fill the gaps and step into any of the facilities roles in times of constrained resource
Key Skills:
Strong Communicator
Client focused skills
Able to work on own initiative or as team player
Adaptable to various duties of the post
Confident and courteous manner
Commitment to customer care
PC literate and competent in all relevant MS applications
Cultural sensitivity and awareness
Experience:
Employment within a fastpaced and varied role/customer service environment
Front office/reception or hosting experience
PC literate and competent in all relevant MS applications i.e. Word Excel and PowerPoint
Employment Type
Full Time
