Front Desk Receptionist
Front Desk Receptionist
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$ 37782 - 66120
1 Vacancy
Job Description
Description of Work
We Will Be Recruiting For Two (2) Positions With This Post. Your Application Will Be Considered For All Noted Open Positions
The Recruitment Range For This Position Is $37782- $55000
The Front Desk Receptionist position is responsible for managing the front desk operations at the 11-story NC Department of Health and Human Services (DHHS) Raleigh Headquarters. This role provides administrative support by welcoming and directing visitors managing incoming calls and executing various office coordination functions to ensure a professional and efficient environment.
This position plays a critical role in ensuring smooth daily operations at the departments primary headquarters serving as the first point of contact for staff partners and visitors. The role supports overall facilities administration and helps maintain a welcoming and secure office environment.
Key Duties Include:
Greet and welcome visitors in a professional and courteous manner.
Answer screen and route incoming calls to appropriate staff.
Maintain the reception area to ensure it is organized and presentable.
Coordinate visitor badge issuance and maintain visitor logs.
Schedule and support meetings and appointments as needed.
Respond to routine inquiries and direct guests appropriately.
Perform data entry and maintain basic office records and supply inventory.
Provide general administrative assistance to office staff and building management.
Liaise with building representatives and internal divisions to coordinate visitor logistics.
Perform other administrative duties as assigned.
About the NC Department of Health and Human Services (DHHS):
The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.About the DHHS Office of Property & Construction:
The Division of Property and Construction manages the capital assets of the Department supporting 18 state-operated facility campuses with over 7.7 million square feet of building space and 148 leased properties totaling 1.2 million square feet. The division also provides maintenance housekeeping and grounds services for the Dorothea Dix Campus35 buildings across 326 acresand basic maintenance and grounds services for the Governor Morehead School which includes 31 buildings totaling 291000 square feet.Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees. Visit website for benefits: more information about DHHS: Skills and Abilities / CompetenciesThe Knowledge Skills and Abilities (KSAs)/ Management Preferences are not required. Applicants that possess the following skills are preferred:
Experience as a receptionist front office representative or similar customer service and administrative role
Documented experience using Microsoft Office Suite (Word Excel Outlook)
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See details.
Qualified applicants must possess and application must clearly reflect work experience that demonstrates the following:
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience
OR
Equivalent combination of education and experience
Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked education with the date of graduation all work experience and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
- Applicants seeking Veterans Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program they must attach an unofficial transcript to each application to receive credit for this education.
- Applicants may be subject to a criminal background check. All candidates selected for positions considered Positions of Trust will be subject to a criminal background check.
Applications for positions requiring specific coursework:
- Must be accompanied by a copy of the applicants transcript.
- Applicants with degrees not conferred at a United States college or universitymust attach verification that their degree is equivalent to a similar degree from a U.S. institution
- The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
- For a list of organizations that perform this specialized service please visit the NACES membership website at degree evaluations and cover letters may be uploaded with your application.
Due to the volume of applications received we are unable to provide information regarding the status of your application. To check the status of an application please log in to your NC Government Job Opportunities account and click Application Status.
If you are selected for an interview you will be contacted by management. If you are no longer under consideration you will receive an email notification.
If there are any questions about this posting please contact Talent Acquisition at .
For technical issues with your application please call the NeoGov Help Line at . If you have a technical issue with your Government Jobs account please call their Help Line at 1-.
Employment Type
Full-Time
