MCD Technical Specialist 3
MCD Technical Specialist 3
Posted on :
12-02-2025
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1 Vacancy
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Job Description
Hybrid: Required 2 days (Mon &Tue) subjected to change as per business needs
Technical Specialist (TS3) plays the role of Salesforce Developer and is responsible for managing all aspects of Salesforce.com (SFDC) including configuration customization and implementation of applications and 3rd party integrations. Role also includes collaborating with internal stakeholders and team members to build solutions in SFDC that support business requirements and processes for continuous improvement. The Developer should have proven experience with Lightning Web & Lightning Aura Components APEX programming Force.com APIs. This position functions as a member of the Medicaid ITS Team reports to the ITS Manager and works with ITS Development teams.
Responsibilities
- Work with business teams to understand their processes and translate their needs into actionable salesforce requirements for configuration/development.
- Involved in all aspects of the Project life cycle from the initial kickoff through the requirements analysis design implementation testing and postproduction solution and user support.
- Maintains and provides enhancements to the existing Salesforce solutions.
- Develop and create customized reports and dashboards.
- Manages user testing to include developing test plans creating user test cases.
- Create and maintain documentation on processes policies configuration and user guides.
- Familiar with Salesforce.com best practices related to release management and deploying changes through the various sandboxes to production.
- Mentors and trains State Development resources.
Detailed DayToDay Job Duties to be performed:
Responsibilities:
- Design Develop Test Document and Deploy high quality business solutions on the Force.com platform.
- Maintain enhance and create workflows Flows and other functions and configurations within the Salesforce.com environment.
- Develops and Manages Communities
- Proactively seek out and identify needed system changes.
- Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation.
- Develops and creates advancedlevel customized reports dashboards and respond to ad hoc reporting requests as needed.
- Handles and implements thirdparty integrations and troubleshoots any issues with applications as they arise.
- Works with leadership and stakeholders determine Salesforce and other technologies software tools and approaches to improve operational efficiencies and enhance the customer experience.
- Creates project documentation including user interface guides training documentation or other functional specific documents and change requests.
- Thoroughly unit test development deliverables and participates in business user acceptance testing
- Validates test cases and results against requirements.
- Develops complex macro driven reports to summarize system information for Senior Management.
- Salesforce report building best practices should be followed to avoid the creation of configurations that negatively impact performance as data volumes increase.
- Assist with migration from older systems/processes into Salesforce.com.
- Import data as appropriate using Salesforce tools like Data Loader
- Log troubleshoot and resolve system problems.
- Monitor and manage exception logs for backend system integration with SFDC.
- Perform other duties as assigned.
Skill
Required / Desired
Amount
of Experience
Bachelors Degree in Computer Science or information systems or related field
Experience in Information systems operations environment in Analysis Design & Development
Professional Experience in development & administration of applications in Salesforce platformbased technologies (Sales Cloud Service Cloud Communi
Experience in Lightning Web Components (LWC) Aura Apex SOQL development and Java Script
Experience in building and Managing Communities
Experience in SFDC Design Analysis Configuration Customization and Coding
Experience with SFDC data model and the data migration / integration capabilities of SFDC
Experience with Salesforce tools such as Data Loader SFDC Outlook connector Jitterbit MuleSoft etc.
Handle web services API integrations with other internal and 3rd Party systems (REST & SOAP)
Experience with SCRUM/Agile Development practices
Required ability to propose document and implement software project lifecycle solutions (software and documentation).
Salesforce.com Developer certification or Administrator certification preferred.
Knowledge of Salesforce tools like Flosum Ownbackup are preferred
Demonstrate effective leadership analytical and problemsolving skills
Required excellent written and oral communication skills with technical and business teams
Ability to work independently as well as part of a team
Stay abreast of current technologies in area of IT assigned
Establish facts and draw valid conclusions
Recognize patterns and opportunities for improvement throughout the entire organization
Ability to discern critical from minor problems and innovate new solutions
Can your candidate commit to being on site 2 days per week (subject to business needs)
Employment Type
Full Time
Key Skills
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