Spanish Bilingual Client Success Specialist ZR20048JOB
Spanish Bilingual Client Success Specialist ZR20048JOB
Posted on :
12-02-2025
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
This is a remote position.
Schedule:
- Monday to Thursday: 8:00 a.m. 5:00 p.m. (30minute unpaid lunch break and two 15minute paid breaks) San Diego CA Pacific Time 12:00 a.m. 9:00 a.m. Manila Time
- Friday: 8:00 a.m. 3:00 p.m. (60minute unpaid lunch break and one 15minute paid break) San Diego CA Pacific Time 12:00 a.m. 6:00 a.m. Manila Time
Paid Hours per Week: 40 Hours
Role and Responsibilities:
- Provide exceptional customer service by building and maintaining strong client relationships.
- Set clear expectations during the initial stages of the client s program (e.g. Welcome and Intro calls).
- Offer timely and informative updates to clients throughout their program.
- Assess client needs and provide accurate empathetic and helpful assistance.
- Handle a high volume of inbound and outbound calls emails texts and voicemails efficiently.
- Ensure timely followups with clients for scheduled appointments.
- Collaborate effectively with team members to meet goals and targets.
- Document all client interactions accurately in the CRM system.
- Consistently meet or exceed personal and team performance targets.
Requirements:
- Excellent verbal and written communication skills.
- Strong active listening abilities.
- Basic math proficiency.
- Exceptional time management and multitasking skills.
- Ability to work independently as well as in a team environment.
- Demonstrate empathy and a customerfocused attitude.
Compatible Computer System Requirements (Laptop or Desktop):
- Windows 10 or later: Minimum Processor: Intel i5 6th Generation / AMD Ryzen 5
- MacOS 12 Monterey: Minimum Processor: Intel i5 6th Generation
- Recommended: 16GB RAM (minimum 8GB)
- Two monitors (or a second monitor attached to a laptop) required.
- Compatible PC camera for video calls required.
- A wired PC headset for secure communications required.
Independent Contractor Perks:
- Paid holidays 2 weeks of vacation and 5 sick days after a 90day probationary period.
- Permanent workfromhome setup.
- Immediate hiring.
- Steady freelance job.
ZR20048JOB
Excellent verbal and written communication skills. Strong active listening abilities. Basic math proficiency. Exceptional time management and multitasking skills. Ability to work independently as well as in a team environment. Demonstrate empathy and a customer-focused attitude.
Education
N/A
Employment Type
Full Time
Company Industry
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
