Customer Support Hindi voice process
Customer Support Hindi voice process
Posted on :
11-02-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities:
- Engage with government customers and departments that align with the companys offerings.
- Research and qualify leads through RFQs RFPs and government procurement platforms.
- Knowledge of the GeM Portal is required.
- Promote products or services to government clients via calls emails and virtual meetings.
- Develop customized sales proposals and bid responses tailored to government requirements
- Understand and address government compliance regulations including FAR and DFARS.
- Build and nurture relationships with key decisionmakers contracting officers and purchasing agents in government organizations.
- Serve as the primary point of contact for government accounts ensuring excellent customer service.
- Work closely with contracts legal and marketing teams to ensure accurate and compliant proposals.
- Collaborate with field sales and business development teams to align sales strategies for government clients.
- Track sales activities pipeline status and results.
- Provide regular updates on progress opportunities and challenges in the government sales sector.
- Meet or exceed sales quotas and performance goals specific to government accounts.
Requirements:
- Bachelors degree in Business Marketing or a related field (preferred).
- Minimum 12 years of experience in sales preferably in the government sector or B2G (BusinesstoGovernment).
- Familiarity with government procurement processes contracts and compliance requirements.
- Strong understanding of RFQs RFPs and other government procurement methods.
- Excellent verbal and written communication skills. (should be fluent in English and Hindi)
- High attention to detail and organizational skills for managing complex sales cycles.
- Selfstarter with a resultsdriven mindsets.
- Ability to navigate complex regulatory environments and adapt to changing policies.
- Strong problemsolving skills and ability to address governmentspecific challenges.
Employment Type
Full Time
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