Zoho Business Application Presales Engineer

Job Summary:

We are seeking a highly motivated and experienced Presales Engineer with over 2 years of expertise in Zoho Business Applications. The ideal candidate will play a critical role in driving presales activities providing technical expertise and delivering tailored solutions to meet client needs. This role requires a deep understanding of Zoho s suite of products excellent communication skills and the ability to translate business requirements into technical solutions.

Key Responsibilities:

1. PreSales Support:
   
• Collaborate with the sales team to understand customer requirements and propose effective Zohobased solutions.
  
• Conduct product demonstrations and presentations to showcase the capabilities of Zoho Business Applications (e.g. Zoho CRM Zoho Books Zoho Desk Zoho Projects etc.).
  
• Prepare and deliver technical proposals proof of concepts (POCs) and solution designs tailored to client needs.
  
2. Technical Expertise:
   
• Act as a subject matter expert on Zoho Business Applications providing insights into best practices integrations and customization options.
  
• Assist in configuring and customizing Zoho applications to align with client workflows and business processes.
  
• Stay updated on the latest Zoho product updates features and industry trends.
  
3. Client Engagement:
   
• Build strong relationships with potential clients by understanding their business challenges and offering innovative solutions.
  
• Address technical queries and concerns during the sales cycle to ensure a smooth transition to implementation.
  
4. Collaboration:
   
• Work closely with the implementation and support teams to ensure proposed solutions are feasible and align with client expectations.
  
• Provide feedback to the product and development teams based on client requirements and market trends.
  
5. Documentation:
   
• Create and maintain technical documentation including solution architectures process flows and use cases.
  
• Develop case studies and success stories to highlight the value of Zoho solutions.
  

Requirements

Qualifications:

• Experience: Minimum of 2 years of experience as a Presales Engineer Solution Architect or similar role with a focus on Zoho Business Applications.
  
• Technical Skills:
  
• Proficiency in Zoho CRM and other Zoho applications (e.g. Zoho Books Zoho Desk Zoho Projects Zoho Analytics).
  
• Strong understanding of business processes and workflows across industries.
  
• Knowledge of integration tools and APIs for connecting Zoho applications with thirdparty systems.
  
• Soft Skills:
  
• Excellent communication and presentation skills.
  
• Strong problemsolving and analytical abilities.
  
• Ability to work independently and as part of a team.
  
• Certifications: Zoho certifications (e.g. Zoho CRM Certified Zoho Creator Certified) are a plus.
  

Preferred Skills:

• Experience in customizing Zoho applications using Deluge scripting.
  
• Knowledge of competing CRM and business automation tools (e.g. Salesforce HubSpot Microsoft Dynamics).
  
• Familiarity with cloudbased technologies and SaaS platforms.
  

Benefits

Why Join Us

• Opportunity to work with a leading provider of business solutions and cuttingedge technology.
  
• Collaborative and innovative work environment.
  
• Competitive salary and benefits package.
  
• Career growth and professional development opportunities.