Lead generation trainer

The Lead Generation/ Sales Trainer at IconAF is responsible for the Quality of Training conducted at the branches and for the trainees performance during live dialling and incubation phase.

Responsibilities & Duties

• The responsibility of the Trainer is not exhaustive and may change from time to time as decided by Management
  
• Prepare and deliver an effective training programme;
  
• Ensure that each trainee is properly equipped with skills to fulfill their functions
  
• Provide leadership to the candidates in training and other employees by being an example on time management people s skills and motivation;
  
• Take responsibility for building strong teams that focus on high performance and have minimal spreads between the teams and inside teams
  
• Attract and retain skilled sales consultants through effective training efforts;
  
• Actively participate in Upskill sessions and conduct training insights sharing sessions;
  
• Provide accurate Training reports.
  
• Complete Group training report and other admin tasks timeously;
  
• Take responsibility to provide an individual training report for each trainee for the period of training;
  
• Ensure discipline is maintained within the training groups and consistency thereof (e.g. absenteeism dress code or as provided in the company s code of conduct).
  
• Communicate the schedules to stakeholders timeously;
  
• Have a lesson plan for every day of training;
  

• Liaising with managers to determine training needs and schedule refresh training sessions
  
• Identify training needs by conducting a needs analysis
  
• Actively suggest training improvement plans;
  
• Complete training reports group feedback form and training evaluation per every training group.
  
• Adhere to timelines in submitting all training admin (within 24hr of completing a group)
  
• Conducting effective coaching sessions and assist the floor where ever required;
  
• Communicate all training programs on a timely basis to relevant stakeholders;
  
• Obtain a high retention rate of new consultants from one month after training
  
• Track employee success and progress
  
• Place training requirements and resources orders with the department head on a timely basis;
  
• Ensure adherence to the company s process at all times
  
• Keep track of trainees attendance and performance and report to the business on a regular basis:
  
• Adhere to admin deadlines in submitting Teams documents and reports:
  
• Performance Management documents
  
• Individual performance report
  
• Resource Management (Training projector laptops etc.)
  
• Attendance reports etc.
  

Requirements

Key performance Measures:

• Retention of consultants minimum of one month after training
  
• Reporting to business on training to date and its outcomes
  
• Personnel management (absenteeism late coming managing staff issues)
  
• Quality of training delivered
  

Knowledge Skills and Abilities

• A recognised degree in education or training
  
• Minimum of 5 years experience as a training specialist or similar role;
  
• Minimum of 5 years experience with designing training programmes and implementation;
  
• Knowledge of various effective teaching methodologies and tools
  
• Willingness to keep abreast of new techniques in corporate teaching
  
• Proficient in MS Office (esp. Powerpoint); elearning software is an asset
  
• Phenomenal communication presentation and public speaking skills
  
• Organizational and time management abilities
  
• Critical thinking and decision making
  
• Knowledge of: and ability to impart various training and teaching methods;
  
• Certified assessor moderator and Facilitator;
  
• Proficiency in facilitating coaching and mentoring;
  
• Experience in outcomebased education;
  
• Sense of ownership of training teams performance and its impact on the company s success
  
• Strong Leadership abilities;
  
• Strong Interpersonal Skills;
  
• Ability to meet business timelines and handle pressure