Communications Control Coordinator

Communications Control Coordinator
Job Description

Communications Control Coordinator

This position facilitates the day-to-day operation of the Attractions department by being a central point of information being exchanged. Ensures to provide information to the Manager/Supervisor, and to communicate any requests to the respective Departments by phone, two-way radio, or mobile.

• The Communications Control Coordinator (CCC) is responsible for the communication flow throughout the park’s daily operation
• To ensure that all received information is passed promptly to the appropriate departments or team members
• Ensure all recording and reporting of all issues and irregularities are logged correctly, communicated, and actioned where required
• To follow up on outstanding issues and report progress back to the Manager / Supervisor for further action if necessary
• Know each radio call sign and use it in the correct manner
• Openly communicates appropriate and useful information to others
• Communicates key information relevant to appropriate people
• Keeps others updated about developments or changes to situations
  

Qualifications

• High school/Bachelor’s degree with relevant experience
• Good writing and interpersonal communication skills
• Ability to work both independently and as part of a team
• Familiar with MS Word, Excel, and PowerPoint and capable of creating visually compelling presentations
• Minimum of 1-2 years of similar experience
• Experience of working in the Leisure industry would be an advantage