Royal Service Agent
Posted on :
27-05-2024
Employer Active
2 Vacancies
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Job Description
Royal Service Agent
Qualifications:
- Fluency in English required (verbal & written)
- Strong telephone skills
- Excellent telephone manners, telephone voice
- Strong typing and clerical skills, organized and detail oriented
- Strong interpersonal skills and English communication skills
- A hospitality diploma is an asset
- Knowledge of computerized Front Office systems required with emphasis in Micros
- Fidelio based programs (Opera) and Windows, MS Office Suite an asset
- Prior experience in customer service an asset
- A passion for guest service
- Excellent team spirit
- Ability to handle many conflicting priorities at any given time
- Able to work well under pressure
- Must be willing to work shifts (incl. Night shifts)
- Knowledge of a third language an asset
Employment Type
Full Time
Department / Functional Area
Key Skills
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