Restaurant Operation Manager - MBA Fakhro

An international food chain is looking to hire a dedicated and experienced Restaurant Operations Manager to oversee the daily operations of our restaurants in Bahrain Oman & India. The Operations Manager will play a key role in managing budget increasing revenues maintaining the highest standards of service quality and customer satisfaction. This position requires strong leadership organizational skills and a commitment to delivering a superb dining experience.

Duties and Responsibilities

• Financial Management: Monitor budget and financial performance increase revenues analyze sales data and implement costcontrol measures to achieve financial targets.
• Team Leadership: Manage motivate and mentor restaurant staff including servers kitchen staff and frontofhouse personnel to ensure exceptional customer service and a positive work environment.
• Operational Efficiency: Optimize restaurant operations by implementing efficient workflows procedures and scheduling to meet customer demand while controlling costs.
• Customer Satisfaction: Ensure a high level of customer satisfaction by monitoring service quality addressing customer feedback and resolving issues promptly and professionally.
• Inventory Control: Manage inventory levels including food beverages and supplies to prevent shortages minimize waste and maintain product freshness.
• Health and Safety Compliance: Enforce health and safety standards food safety protocols and cleanliness guidelines to ensure a safe and sanitary dining environment.
• Staff Training: Develop and implement training programs to enhance staff skills product knowledge and service standards.
• Shift Management: Oversee shift schedules staffing levels and labor costs to ensure optimal coverage during peak hours and maintain a smooth operation.
• Vendor Relations: Build and maintain relationships with suppliers negotiate contracts and monitor deliveries to secure highquality ingredients and cost effective supplies.
• Marketing Initiatives: Collaborate with marketing teams to execute promotional campaigns events and marketing strategies to attract and retain customers.
• Facility Maintenance: Ensure the restaurants physical appearance is well maintained addressing repairs and maintenance as needed.
• Compliance: Ensure compliance with international standards.

Requirements and Qualifications

• Bachelors degree in hospitality management business administration or a related field (preferred).
• Proven experience as a Restaurant Operations Manager or in a similar leadership role within the restaurant industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in restaurant management software and pointofsale systems.
• Financial and budget management experience.
• Knowledge of food safety regulations and health codes.
• Strong problemsolving and decisionmaking skills.
• Customerfocused mindset and commitment to service excellence.
• Adaptability and flexibility to work in a fastpaced environment.
• Ability to work evenings weekends and holidays as needed.

Job Type: Fulltime

Experience:

• Restaurant Operation Manager: 5 years (Required)
• Team Leading: 5 years (Required)