Chield Welfare Specialist

Job Title: Business Analyst Sr

Location: Hartford CT

Duration: 12 Months

Specific Services Required:

In the role of the Child Welfare Expert the following services are required:

• Assistance in the preparation and facilitation of LEAN Events business process mapping and requirements gathering.
• Assistance in developing project documents.
• Excellent communication presentation collaboration writing and interpersonal skills.
• Demonstrated ability to work collaboratively to deliver business and technical value including collaboration with community partners/agencies.
• Must be very organized proactive and selfdirected. Must be able to perform with minimal supervision.
• Must have very strong abstract thinking and problemsolving skills.
• Provide guidance and training to agency staff as needed.
• Coordinates with the other project team members on issues dealing with matters that cross domains and have dependencies and helps define document and communicate with the entire team.
• Interface with the user(s) and sponsor(s) and other stakeholders in order to determine their (evolving) needs.
• Reviews documentation and collaborates with development group Product Owners System Teams and stakeholders to ensure best overall documentation is always available.
• Generates products such as business cases feature/requirement documents user stories acceptance criteria lean notes meeting notes decisions action items risks presentations and training materials.
• Identifies business trends and needs utilizing real data and staff feedback.
• Constantly be on the lookout for ways to improve monitoring discover issues and deliver better value to the customer.
• Communicates key insights and findings to team members.

REQUIRED SKILLS AND EXPERIENCE

For this position the candidate shares experience and intelligence in the field of child welfare/human services with the team to plan and accomplish goals elicit customer/business feedback as well as a participation in trainings. In addition the agency requires an experienced professional demonstrating the following knowledge and skills:

• 5 Years Experience in Child Welfare or related field
• Product Owner and/or Product Manager certification a plus
• Knowledge of DCFs mission policy practice state agencies and community partners/service providers
• Knowledge of agile development methodologies including developing acceptance criteria
• Knowledge of case management systems and modern webbased capabilities/applications
• Knowledge of Business Process Mapping requirements gathering and documentation processes
• Experience in facilitating large groups for presentations LEAN Events and trainings a plus
• Experience in analyzing data to draw businessrelevant conclusions