Quality Assurance Specialists
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Job Description
Brenmar Associates is currently seeking 10 agents for Quality Assurance Specialists!
To review the level of customer service offered by various companies. This is a parttime position that can be done from the comfort of your home allowing you to create your own schedule.
You will be contacting companies based on general assignments. You WILL NOT be required to make any purchases commitments or provide personal information
You will set your own schedule so you are able to work anytime that fits YOUR schedule.
If youre ready to embark on a fulfilling remote career with a company that supports your growth and values your talents apply now to join Brenmar Associates!
Requirements
Responsibilities:
* Successfully complete a test call
* Call all companies provided via assigned lists
* Evaluate the level of customer service provided by answering representative
* Document detailed information of overall experience
* Complete review submission form prior to the required deadline
* Ensure that form is free of errors and misinformation
Requirements:
* Minimum 6 months customer service experience preferably call center related
* Moderate level of computer knowledge
* Ability to work with minimal supervision
* Must be selfdirected and selfmotivated
* Strong listening skills
* Accuracy
* Efficiency
* Excellent written and verbal communication skills
Technical Requirements
Active Phone line (mobile or landline)
Mobile Device capable of downloading applications
CPU (Intel or AMD) 2GHz processor (or equivalent)
Resolution of 1280 x 720 (720p) or greater
Benefits
Why Youll Love Working with Us:
- Remote Flexibility: Work from your home or any location that suits you best.
- Competitive Earnings: Benefit from competitive pay with opportunities for performancebased bonuses.
- Career Development: Enjoy extensive training and opportunities for professional growth.
- Supportive Culture: Be part of a team that values your achievements and fosters a positive work environment.
Customer Service General Computer Knowledge & Skills What You Bring: A genuine passion for helping and connecting with people. Excellent communication skills, both verbal and written. Ability to multitask and solve problems efficiently in a fast-paced setting. Empathy and patience to manage diverse customer needs. Previous experience in customer service is a plus, but not essential.
Employment Type
Full Time
