SupervisorAssistant Store Manager Johor Premium Outlet

• Take ownership accountability for store and personal productivity
  
• Contributes to setting goals and holds team accountable for productivity standards
  
• Provides leadership through role modeling the brands service behaviors and approach standards
  
• Ensures customer issues are resolved in the store and partners with Store Manager as appropriate
  
• Consistently ensures all daily tasks are completed without negatively impacting service
  
• Resolve conflicts with team members in a timely and productive manner
  
• Inspires team to meet and exceed performance standards
  
• Utilizes all the brands training initiatives to assist in developing the team and provide coaching to other team members
  
• Develop plans to address key business issues utilizes plans to impact business and achieve desired results
  
  

Requirements

• 3 years experience in retail or service industry
  
• 1 year experience in a position of leadership management experience
  
• Ability to communicate effectively with customers and staff maneuver sales floor
  
• Ability to meet moderate stockroom lifting requirements and store climbing requirements
  
• Experience working in a fastpaced retail environment.
  
• Excellent client service and communication skills
  
• Proficient in Microsoft Excel Word and Outlook
  
• Comfortable with flexible work schedule to meet the needs of the business including nights weekends and holidays
  
• Must be fluent in Mandarin