Virtual Receptionist....
Virtual ReceptionistAdmin Assistant
Posted on :
25-05-2024
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
25-05-2024
Job Description
Position Title: Virtual Receptionist/Admin Assistant
Work Setup: Work From Home
Salary: Php 20000.00 Php 25000.00
Schedule: Monday Friday 7:00 AM 4:00 PM
Our client is a leading specialist in migration consultancy providing comprehensive immigration advice and expert visa application services tailored to the unique needs of our clients. They pride themselves on delivering professional and reliable guidance throughout the immigration process. All immigration advice provided is delivered by highly qualified and experienced Registered Migration Agents ensuring the highest standards of service and compliance with legal requirements.
JOB DESCRIPTION FOR A VIRTUAL RECEPTIONIST/ADMIN ASSISTANT
Responsibilities as a Virtual Receptionist/Admin Assistant:
Provide initial information to callers regarding services offered.
Address basic queries or concerns and escalate complex issues to the appropriate Admin.
Take detailed messages when the concerned person is unavailable and ensure they are delivered promptly.
Inform the relevant consultant or team member about the call or message using the preferred communication channel (e.g. email instant messaging).
Ensure that the concerned person has received the message and is aware of any urgent calls that require immediate attention.
Book appointments for prospective clients using the office s scheduling software or calendar.
Send appointment confirmation emails or messages to clients.
Send reminders to clients about their appointments a day before the scheduled time.
Manage appointment rescheduling requests from clients and update the schedule accordingly.
Generate invoices for booked appointments and send them to clients.
Track payments received for appointments and update the payment tracker.
Contact clients for pending payments and provide necessary payment details or reminders.
Prepare regular Payment Tracker Reports summarizing the payments received and pending.
Coordinate with clients to understand their availability for video consultations.
Schedule Google Meet/Teams Meet sessions using the platform s calendar integration.
Send Google Meet/Teams Meet links to clients and consultants ahead of the scheduled consultation.
Provide basic technical support to clients who may need help joining the Google Meet/Teams Meet session.
Use the provided Excel sheet to call prospective clients introduce the consultancy s services and gather their immigration needs.
Collect detailed information from prospects and update their records in the database.
Make followup calls to prospects who have shown interest or requested additional information
Take detailed notes during calls with prospects and clients capturing all relevant information discussed.
Organize and maintain digital files for each client ensuring all communications and documents are properly recorded and accessible.
Monitor and respond to emails ensuring timely and professional communication.
Assist in preparing documents and forms required for the initial Consultation
Liaise with onshore office staff to ensure seamless operation and coordination between offshore and onshore teams.
Provide daily reports summarizing calls made appointments booked payments tracked and other relevant activities.
Offer feedback to onshore management about recurring issues or client concerns to improve service delivery.
Qualifications as a Virtual Receptionist/Admin Assistant:
Proven experience as a receptionist administrative assistant or similar role.
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Proficiency in using office software including MS Office (Word Excel PowerPoint) and G Suite.
Comfortable with virtual communication tools such as Zoom Microsoft Teams and Slack.
Ability to work independently and manage multiple tasks simultaneously.
High level of professionalism and a strong work ethic.
Your love for Boomering will jumpstart with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System) Boomering provides a fun rewarding and stimulating environment where worklife balance meets a commitment to foster growth.
Genuinely caring Leadership Team
Competitive salary package
Companyprovided full setup for desktop/laptop with a backup internet
Free preemployment Medical Assessment (T&C apply)
HMO on the first day of hire
15 Vacation Leaves and 5 Sick Leaves
Annual Performance Reviews
Unlimited Employee Referral Incentives
Employee Loan Facilities
Social Clubs and Interest Workshops
Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
Statutory Benefits: Maternity Paternity and Solo Parent Leaves Magna Carta for Women Retirement Benefits OT and Premium Pays
About Boomering:
Boomering is an ISOcertified leading BPO company in Clark Freeport Zone Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service Transparency Excellence and Partnership) are the framers of our continuing success.
Providing equal opportunities and collaborative culture of excellence Boomering is not just your average BPO. We are here to make a difference.
Futureproof your career and pursue your passion with Boomering! We want career thrillseekers who are committed to growth as much as we are.
Website: boomering.ph
Career Portal:
Facebook and LinkedIn: Boomering Inc.; Boomering Careers
Work Setup: Work From Home
Salary: Php 20000.00 Php 25000.00
Schedule: Monday Friday 7:00 AM 4:00 PM
Our client is a leading specialist in migration consultancy providing comprehensive immigration advice and expert visa application services tailored to the unique needs of our clients. They pride themselves on delivering professional and reliable guidance throughout the immigration process. All immigration advice provided is delivered by highly qualified and experienced Registered Migration Agents ensuring the highest standards of service and compliance with legal requirements.
JOB DESCRIPTION FOR A VIRTUAL RECEPTIONIST/ADMIN ASSISTANT
Responsibilities as a Virtual Receptionist/Admin Assistant:
Provide initial information to callers regarding services offered.
Address basic queries or concerns and escalate complex issues to the appropriate Admin.
Take detailed messages when the concerned person is unavailable and ensure they are delivered promptly.
Inform the relevant consultant or team member about the call or message using the preferred communication channel (e.g. email instant messaging).
Ensure that the concerned person has received the message and is aware of any urgent calls that require immediate attention.
Book appointments for prospective clients using the office s scheduling software or calendar.
Send appointment confirmation emails or messages to clients.
Send reminders to clients about their appointments a day before the scheduled time.
Manage appointment rescheduling requests from clients and update the schedule accordingly.
Generate invoices for booked appointments and send them to clients.
Track payments received for appointments and update the payment tracker.
Contact clients for pending payments and provide necessary payment details or reminders.
Prepare regular Payment Tracker Reports summarizing the payments received and pending.
Coordinate with clients to understand their availability for video consultations.
Schedule Google Meet/Teams Meet sessions using the platform s calendar integration.
Send Google Meet/Teams Meet links to clients and consultants ahead of the scheduled consultation.
Provide basic technical support to clients who may need help joining the Google Meet/Teams Meet session.
Use the provided Excel sheet to call prospective clients introduce the consultancy s services and gather their immigration needs.
Collect detailed information from prospects and update their records in the database.
Make followup calls to prospects who have shown interest or requested additional information
Take detailed notes during calls with prospects and clients capturing all relevant information discussed.
Organize and maintain digital files for each client ensuring all communications and documents are properly recorded and accessible.
Monitor and respond to emails ensuring timely and professional communication.
Assist in preparing documents and forms required for the initial Consultation
Liaise with onshore office staff to ensure seamless operation and coordination between offshore and onshore teams.
Provide daily reports summarizing calls made appointments booked payments tracked and other relevant activities.
Offer feedback to onshore management about recurring issues or client concerns to improve service delivery.
Qualifications as a Virtual Receptionist/Admin Assistant:
Proven experience as a receptionist administrative assistant or similar role.
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Proficiency in using office software including MS Office (Word Excel PowerPoint) and G Suite.
Comfortable with virtual communication tools such as Zoom Microsoft Teams and Slack.
Ability to work independently and manage multiple tasks simultaneously.
High level of professionalism and a strong work ethic.
Your love for Boomering will jumpstart with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System) Boomering provides a fun rewarding and stimulating environment where worklife balance meets a commitment to foster growth.
Genuinely caring Leadership Team
Competitive salary package
Companyprovided full setup for desktop/laptop with a backup internet
Free preemployment Medical Assessment (T&C apply)
HMO on the first day of hire
15 Vacation Leaves and 5 Sick Leaves
Annual Performance Reviews
Unlimited Employee Referral Incentives
Employee Loan Facilities
Social Clubs and Interest Workshops
Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
Statutory Benefits: Maternity Paternity and Solo Parent Leaves Magna Carta for Women Retirement Benefits OT and Premium Pays
About Boomering:
Boomering is an ISOcertified leading BPO company in Clark Freeport Zone Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service Transparency Excellence and Partnership) are the framers of our continuing success.
Providing equal opportunities and collaborative culture of excellence Boomering is not just your average BPO. We are here to make a difference.
Futureproof your career and pursue your passion with Boomering! We want career thrillseekers who are committed to growth as much as we are.
Website: boomering.ph
Career Portal:
Facebook and LinkedIn: Boomering Inc.; Boomering Careers
Employment Type
Full Time
Key Skills
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