Customer Service Administrator
Posted on :
24-05-2024
Employer Active
1 Vacancy
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Job Description
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a Britishowned education publishing and assessment service to schools and corporations as well for students directly. Company owns educational media brands including Addison Wesley Peachpit Prentice Hall eCollege Longman Scott Foresman and others.
Job Title: Customer Service Administrator
Work Location: Remote
Duration: 6 Months
Job Type: Contract
Work Type: Remote
Job Description:
- The Proofreader / Quality Assurance Administrator will apply their proven skills of proofreading and quality control to a wide range of materials associated with test development.
- They will partner with graphic artists publishing technicians and other quality assurance staff to coordinate efforts within the group and meet shared goals.
Primary responsibilities will include:
- Proofread test items and supporting documents to ensure content is grammatically accurate free of typos and adheres to established guidelines and styles
- Ensure accuracy of the content as it is handled throughout the materials production process
- Perform various quality control and technical checks such as item accounting and formatting
- Maintain accurate uptodate work plans and tracking logs; provide status to management.
- Skills assessment will be given to top shortlisted candidates and based on those scores interviews will then be granted.
- Folks with experience in quality control (printed material) proofreading and copyediting would have great backgrounds for this role.
Minimum Required Skills
- Proven proofreading and quality control skills
- Strong planning organizational analytical and problemsolving skills
- Effective communication and negotiation skills
- Proficiency with Microsoft systems/software (Outlook Word Excel) PDF software file management and computer/internetbased navigation; ability to master new technology
- Ability to work in a fastpaced deadlinedriven environment; flexible and adaptable to changing priorities
- Experience with collaborative teambased efforts
- Experience working on multiple projects simultaneously and coordinating the efforts of others to meet shared goals
Minimum Education Requirement
- High school graduate. Bachelors degree in English is a plus but not required.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
Key Skills
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