Customer Service

Job Title: Customer Service RepresentativeAre you a peopleperson with excellent communication skills and a passion for helping others We are currently seeking a Customer Service Representative to join our team at City of Wilmore!Responsibilities: Answer incoming calls and emails from customers regarding inquiries complaints and feedback Provide accurate and timely information to customers regarding products services and policies Assist customers with placing orders tracking shipments and resolving issues Monitor customer satisfaction and identify areas for improvement Collaborate with other departments to ensure a seamless customer experienceRequirements: High school diploma or equivalent Prior customer service experience preferred Strong communication skills both verbal and written Ability to multitask and work in a fastpaced environment Proficiency in Microsoft Office and CRM softwareBenefits: Competitive salary Health insurance Paid time off Opportunities for advancement Friendly and supportive work environmentIf you are a selfmotivated and customeroriented individual looking to make a positive impact we want to hear from you! Please send your resume and cover letter to We look forward to welcoming you to our team!

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