Desktop Support Engineer

Project Details:

Job Title:

Desktop Support Engineer

Duration:

12 Months

Location:

Fresno CA

Client:

GAP Inc.

Shift Hours:

3:00PM to 11:30 PM

Shift Days:

Tuesday through Saturday

Job Description:

• Responsible for the support and troubleshooting of hardware and software problems for desktop and laptop computers.
• Installs hardware and software on workstations.
• Utilizes ticketing system when necessary.
• Reimages computers perform data migrations and restorations and conducts remote problem solving when required.

Skill Set:

• Possess a working knowledge of hardware components hardware configurations and have strong software experience.
• Excellent customer service skills to work effectively with clients and vendors.
• Excellent documentation skills.
• Practical problemsolving skills and solid trouble shooting skillset.
• Possess excellent organizational skills. Possess excellent oral communication skills.
• Ability to work well with other people in a teamoriented environment.
• Ability to install/deploy Windows / Apple based computers.
• Must be selfmotivated and work with minimal supervision.
• Must be able to set priorities and be flexible in a fastpaced environment.
• Ability to train end users.