Channel Team Lead Channels Relationship Management

Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
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Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
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Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
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Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
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Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,