Business Analyst with SharepointD 365 exp

Position : BA/Trainer

Location: Hybrid

Interview : Both Webcam and In Person

Rate: 55/hr. C2C to $60/hr. C2C

BA/Trainer youll be responsible for maintaining business process flow diagrams learning new application developing training material and delivering training. This position requires 4 day on site.

Responsibilities:

Business analysis and process mapping

Maintain comprehensive business process flow diagrams (i.e. process maps / flow charts) to document and visualize workflows that are supported by new software application.

Collaborate with Product Owners to understand business processes watch demonstrations and using a sandbox develop training material for staff.

Identify channels to deliver training to staff including videos tipsheets contextual help and others.

Training and organizational change management

Create training materials including user guides videos and other instructional resources to facilitate user onboarding and ongoing system support.

Collaborate with crossfunctional teams to maintain knowledge base portals such as Confluence AzureDevOps and SharePoint ensuring that information is uptodate organized and easily accessible.

Conduct handson enduser training on Dynamics 365 ensuring users are equipped with the knowledge and skills necessary to utilize the system effectively.

Skill

Required /Desired

Amount

of Experience

1115 yrs. BA experience

Required

11

Years

Project management skills with the ability to prioritize tasks and meet deadlines

Highly desired

5

Years

1115 yrs. requirements gathering and documentation

Required

11

Years

1115 yrs. MS Office/suites experience

Required

11

Years

Handson enduser training on Dynamics 365

Highly desired

3

Years

Develop training materials including user guides videos and other instructional resources to

Required

3

Years

facilitate user onboarding and ongoing system support

Proven experience as a Business Analyst specifically in developing business process flow diagrams user stories and acceptance criteria

Required

3

Years

Business Process and workflow/data flow design (i.e. process maps / flow charts) AND IMPLEMENTATION

Required

2

Years

Experience working with Knowledgebase portals such as Confluence AzureDevOps and SharePoint

Highly desired

1

Years

Experience in Child Welfare Agency

Highly desired

1

Years

BA