Security Officer - Four Seasons

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests residents and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a worldclass employee experience and company culture.

At Four Seasons we believe in recognizing a familiar face welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us stay with us live with us or discover with us we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About the role

Security Officer actively participates in the daytoday security operations of the property to ensure the safety and security of all guests personnel and property.

What you will do

• Patrol the interior and exterior of the hotel and confront any situations or persons that require investigation.

• Assisting your Superiors at the department.

• Handle and document guest and employee accidents guest room lock problems noise complaints and any questionable individuals on the premises

• Assist handicapped guests

• Implement all policies procedures and instructions regarding security and safety

• assist in implementing preventive safety and security programs

• investigate crimes committed against the hotel guests and employees

• Document all incidents occurring in the hotel.

• Assist hotel staff in handling of unusual guest or employee problems such as but not limited to disorderly conduct thefts suicides bomb threats employee or guest accidents fire or safety hazards robberies terrorist activities civil disturbance power or elevator failures medical assistance and natural disasters

• Take an active role in the implementation of the hotels fire plan including the General Communication Center the Command Post all technical equipment and the roles each employee/manager plays

• Assist in training related to the hotels emergency procedures

• Control the key lock system alarm system and fire protection system

• Make recommendations to the Director in security related matters

• Respond properly in any hotel emergency or safety situation

• Perform other tasks or projects as assigned by hotel management and staff

• Do Safety Inspections throughout the hotel

• Conduct V.I.P. escorts in a professional and courteous manner

• Monitor the Closed Circuit Television (CCTV).

What you bring

• Have Control Room Experience and know how to deal with the fire panel.

• Have the ability to work under pressure.

• Flexible to work any shift based on operation needs.

• Fluent English (writing speaking and reading).

• Experienced in CPR first aid firefighting.

• Good computer and typing skills and have the ability to initiated & complete different reports in a timely manner.