SME SD-WAN Viptela - REMOTE

Job Description Cisco SDWAN ( Viptela) Engineer Location: USA Remote

Engineers is to provide Implementation and Test and Turn up support for SDWAN network of all supported SDWAN technologies. Acts as a single point of contact to triage and investigate any SDWAN incident reported via monitoring tools or by customers. Support includes Incident Management related connectivity issues including and not limited to network underlay issues. Key Requirements: Rich experience of QOS/MPLS BGP L3VPN/L2VPN IGP SDWAN NetConf NMS & OSS/BSS protocols. Should have profound knowledge of network planning or optimization theory and good communication ability. Experience in SDN/NFV SDWAN (Viptela is must and Velocloud / Versa is desirable) Demonstrated experience with LAN/WAN routing protocols QoS troubleshooting and scripting Industrial certifications in Cisco Juniper F5/Riverbed/Fortigate/Palo Alto products/technologies is desirable Demonstration of CCNP/CCNP SP (CCIP)/CCIE level (or higher) knowledge (or vendor alternatives) is must (required or comparable level) Cloud technologies and security services (Zscaler) is desirable VOIP or wireless knowledge is an advantage NEXTGen Firewalls (Palo Alto Fortinet) is welcomed Responsibilities: Work with remote technicians and install various network elements associated with SDWAN deployments. This can include but is not limited to various white box solutions (Viptela Velocloud Versa etc.) vNFs (SDWAN security etc.) or other hardware components such as Cisco routers Riverbed WAN Accelerators Visual probes LAN Switches Wireless Netgates LTE or Broadband modems etc. Manage and control a test and turnup bridge required for service activation ccurate documentation of activation activities notes client communication etc. Coordination of bridge calls communication to engage resources and vendors to resolve issues. Provide support coordination escalation and troubleshooting assistance for data center infrastructure including Networking Troubleshoot various circuit types Ethernet T1/E1 T3/E3 BB LTE ccess MPLS backbone routers (Cisco Juniper) and troubleshoot at various layers Ensure monitoring of batch scheduling and backup jobs and perform initial troubleshooting and escalation as documented upon failure Troubleshooting hardware and serving as an onsite resource for data center Participate in resolution