Care Navigator
Posted on :
22-05-2024
Employer Active
1 Vacancy
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Job Description
- The Care Navigator plays a crucial role in providing support to cancer patients and their caregivers throughout their cancer journey. Serving as the main point of contact for all patients enrolled on the platform they need to build strong relationships with both patients and caregivers to ensure patients remain actively engaged on the app for cancer care
- The Care Navigator needs to be committed to breaking down barriers to care. these navigators identify critical resources for patients helping them navigate through various services and offerings. The core responsibility of the Care Navigator is to offer guidance emotional support and care coordination for all the patients. This entails collaborating closely with healthcare teams connecting patients with necessary resources and ensuring a seamless personalized experience throughout their treatment and recovery. This role plays an integral part in enhancing the overall wellbeing of patients and their journey towards positive health outcomes
- Bachelors degree in nursing social work psychology healthcare administration or a related field (Masters degree preferred)
- Preferred: Formal education as a cancer care navigator Oncology nursing background
- Minimum of 2 years of experience working in healthcare in oncology or patient navigation nursing roles home care caregiver roles
- Strong understanding of cancer treatments medical terminologies and the emotional challenges faced by cancer patients
- Excellent interpersonal and communication skills to effectively interact with patients caregivers and healthcare professionals
- Empathy compassion and the ability to provide emotional support to patients in distress
- Strong organizational skills to manage multiple patients needs and coordinate care effectively
- Problemsolving abilities to address logistical challenges and patient concerns
- Strong proficiency in English and Hindi writing and speaking skills
Responsibilities:
- Patient Onboarding and Engagement:
- Guide newly enrolled patients and caregivers through the program setting up their profiles explaining the available features and how to navigate the app effectively
- Foster a welcoming and reassuring experience during onboarding emphasizing the benefits of using the app for their cancer journey
- Patient Monitoring and Adherence:
- Provide anticipatory guidance to patients in coping with outcomes of treatment
- Maintain regular communication with patients and caregivers checking in to ensure their continued engagement with the app
- Address any concerns or barriers to app usage providing support and guidance to overcome challenges
- Acting as a Bridge between Oncologists and Patient:
- Facilitate effective communication between oncologists and patients conveying treatment updates answering queries and addressing concerns
- Ensure seamless information flow between oncologists and patients for informed decisionmaking
- Patient and Caregiver Education:
- Provide and reinforce education to patients families and caregivers about side effect management posttreatment care and survivorship
- Collaborate with oncologists in recommending appropriate educational content from the apps resources ensuring patients receive accurate and relevant information aligned with their diagnosis treatment and emotional needs
- Emotional Readiness and Support:
- Provide support by actively listening to patients and caregivers feelings fears and anxieties related to their cancer journey
- Offer coping strategies positive reinforcement and referrals to physio and psycho health professionals when needed
- Access to Cancer Products and Services:
- Guide patients in exploring and buying cancerrelated products such as wigs prosthesis and other supportive services like nutrition counselling emotional counselling and physiotherapy etc. available through the app
- Communication and Reporting:
- Maintain accurate records of patient interactions and interventions ensuring proper documentation and reporting
- Regularly communicate patient feedback to the concerned team
Employment Type
Full Time
Key Skills
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