Assistant Security Manager

Company Description#BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS Job DescriptionScope and Objectives • Maintains an awareness of the Security annual budget and profit & loss statements• Assists the Director of Security to take necessary action to remain within the defined budget.• Ensures all Security colleagues are aware of the importance of minimizing waste and unnecessary expenditures.Primary Responsibilities• Ensures that all activities adhere to and support the Fairmont & Raffles Management System.• Assists the Security Director, in directing, supervising and participating in the activities of all security personnel engaged in the implementation of the Fairmont & Raffles fire, life safety and security procedures• Assists in developing safety and security measures to safeguard: a. VIPs and other guests, b. Fairmont & Raffles, property and employees. • To be familiar with all procedures related to fire prevention and evacuation and to ensure prompt decision making with regards to the safety and security of guests and employees.• Under the guidance of the Security Director, co-ordinates with outside police agencies in the investigation and handling of crimes, accidents, etc., involving The Fairmont & Raffles, employees or guests.• To ensure continual on the job training is carried out with all Supervisors Team Leader and Security Officers.• To conduct regular training sessions for Supervisors, Team Leaders, Security Officers and outsource security in the hotel and to ensure that the relevant document is complete.• Ensures that all allegations of crime and other incidents are investigated, recorded and reported to the Director of Security • Co-operates and assists with other departments in all related matters• Performs regular tours reporting irregularities to the relevant departments• Checks the performance of security personnel and reads logbooks, to determine if any follow up is required, corrects mistakes or inadequacies of security and grooming.• Is also responsible for conducting the performance appraisals yearly and monthly for Supervisors, Team Leaders and summary reports of their performances has to forward to the director Security for the necessary action.• Thoughtfully exercises initiative in decision-making and alerts or informs related executives as situations require.• Attending Safety Committee meeting in security director absence.• Communicating all crisis as soon as possible, incidents, accidents and issues related to safety and security in direct or indirect way to director of security.• Reporting all internal department issues to director of security.• Ensure all safety and security procedure & policy are updated and implemented on the floor.• Controlling and monitoring life guards and third part Security Company.• Conducting safety & security risk assessment.• Ensure all emergency equipment is in place. Management and Leadership of The Security Team• Provides training, learning and career development opportunities for colleagues.• Regular appraisal on the overall performance of all ranks to evaluate their strengths or weaknesses for appropriate action depending on the merit or demerit of their actions.• Conducts periodic person to person interviews for all ranks on a strictly confidential basis for feedback, counselling and encouragement. Promote co-operation and team spirit through participation in sports and voluntary duties.• Records and accords recognition/appreciation for outstanding performances with appropriate recommendation or mention in dispatches. Attend to complaints and security challenges with the view of clarifying or solving them. Discipline to achieve efficiency and preserve the integrity of the Department.• Code of Ethics.• Job Knowledge. Oversees Daily Security Operations• Provides daily security coverage deployment of security personnel for three (3) rotating shifts as specified in the duty posts.• Special Security Coverage - temporary deployment of manpower to cater for;• In-house and visiting Heads of State and Dignitaries; special functions organized or hosted by the Hotel. Conducts Investigations as Required• Investigating and reporting promptly into:• Criminal acts/losses/accidents to lives and properties; staff misdemeanors, complaints. Ensures Sufficient Manning to Cover 24/7 Security Operations• Coalition and dissemination of security related information as supporting services for crime prevention and detection.• Provides a daily round the clock overlapping supervision by all security personnel.• All incidents that require immediate reporting must also be reported to your relevant VPO• A major incident is defined as an event that has the potential to cause the loss of life or significant injury, or to cause considerable damage to the business or drastically affect the reputation of the hotel/Accor.• Incidents will be escalated to Paris through Craig Clark-Darby via an agreed protocol. Incidents must be recorded on an incident form, and any decision should be recorded in the APACHE/ALERT logbook Main Complexity/Critical issues in the Job• Responds to workplace emergencies which includes, but not limit to: fire alarm activations, medical emergencies, workplace violence, terrorists and lone wolf threats.QualificationsProfileKnowledge and Experience• Diploma in Security Management.• Must be a registered Security Officer with PLRD and holds a valid Security License issued by PLRD.• Certified in First Aid, CPR and AED• Certified CERT member as per SCDF guidelines.• Excellent investigative and report writing skills.• Minimum of 5 years of relevant experience in the hotel industry or work experience in the Military or the Police Force or 5 years experience as an Assistant Security Manager or Security Manager