NL Customer UX Designer - Mobile App

At Picnic were designing an affordable hasslefree grocery service for the many. We believe everyone should be able to enjoy the benefits of ordering groceries online. Spend less time on errands and more time on what truly matters.
To offer this userfriendly proposition we are revolutionizing the logistical backbone of our service. A data driven and hyper efficient way of distributing goods enables us to cut down on food waste and energy usage in substantial ways.

If youre a passionate UX Designer were offering you the opportunity to join the diverse team at our Amsterdam HQ and make a real difference in a fast scaling environment.

In a nutshell

Within the consumer domain we shape all shopping interactions within our mobile app used by hundreds of thousands on a daily basis. We design features in collaboration with our users that truly fit their everyday needs. This is especially interesting for grocery shopping since our customers make large amounts of very personal buying decisions every week again. Taking care of themselves and their loved ones by ensuring a stocked up fridge and cooking a healthy variety of meals.

Next to being part of specific product teams we also form a company wide UX guild. UX at Picnic covers many topics: from enterprise products and automated warehouses to ecommerce platforms and even physical products like a custom built electric vehicle. As a distributed group of UX designers and thinkers we come together to align and ensure an unprecedented customer experience in ecommerce. Next to that it is also just a lot of fun to connect with UX peeps regularly ;)

What youll do

Your goal is to make inapp grocery shopping an effortless and rewarding journey. You will research user habits identify opportunities and develop prototypes for new promising features. Supported by our UX research team you will evaluate your work with real customers in a weekly cycle!

Every project you will:

• Have the autonomy to own the design of new features from beginning to end. Everything you do matters and will be developed and tested at a fast pace.
• Sharpen project briefs based on explorative research together with UX researchers and product owners.
• Build low and high fidelity prototypes to be tested and evaluated on a weekly basis with real users.
• Document the final design requirements on interaction and UI level to brief and support developers during the development phase.
• Learn and grow through the continuous feedback and mentoring by seasoned UX designers and researchers.
• Support the development and maintenance of our design libraries and system.
• Continuously explore new ideas in order to initiate new projects and improvements design is never done ;).

About you

You are an opinionated designer that is excited by the prospect of simplifying the lives of ordinary people. Enabling our users to spend time in a more qualitative way while offering them a more sustainable way of ordering weekly groceries.

• Excited about the idea of simplifying peoples lives with respect to their values
• 03 years of experience
• Bachelors or Masters Degree in a relevant design field
• Inspiring portfolio with usercentered design cases.
• Experience designing for mobile apps
• Excited about doing frequent user research and testing prototypes
• Confident using the following tools: Figma Principle & Adobe CC
• Solid understanding of sketching UI concepts with great eye for detail
• Fluent in English speaking and writing (no Dutch required)
• Holder of an EU work permit

Picnic perks

Every expert was once a beginner!Youll get plenty of opportunities to challenge yourself and grow including the Picnic Tech Academy Lunch & Learn sessions and tailored soft skills training. We also offer free professional weekly language courses.

Make a differenceYoull work in an awesome scaleup environment with the freedom to drive your own projects and create a visible impact. Our fully electric vehicles and sustainable business model mean youll also be contributing to making the world a better place!

Teamwork makes the dream workWith more than 80 nationalities across 3 countries youll be part of a diverse company with plenty of cool stuff to get involved with from board game evenings to afterwork drinks to our company ski trip and more!

You are what you eatYoull get freshly prepared healthy lunches and snacks (with plenty of vegetarian vegan and halal options). Coffee snob Dont worry our amazing Picnic barista has you covered.

Stay healthyMental health is important. As well as having the option to speak with Picnic colleagues who act as confidential advisors our collaboration with OpenUp gives you easy access to professional psychologists along with workshops and materials.

There are plenty of sports communities and events to get involved with from tennis to yoga to climbing!

Attractive packageWe offer competitive compensation and a pension plan that looks out for your future self as well as 25 vacation days per year so you can recharge your batteries

Commitment to equal opportunitiesPicnic is an equal opportunity employerthis means that all decisions regarding applications will be based on qualifications and merit. Applicants will be regarded independently of age gender identity or expression sexual orientation ethnicity skin color civil status religious beliefs physical or mental disability or any other factors protected by law.

At Picnic we celebrate and value our differences and are committed to building a safe and inclusive working environment where everyone can be themselves.