Streaming Media Content QA

Qualifications:

• Associate Degree or equivalent work experience.
• Minimum 1 year of experience with:
  • Content quality assurance testing protocols techniques and governance
  • Streaming apps on digital platforms and consumer products
• Working knowledge of:
  • Content management system (CMS) publishing workflows
  • Multilanguage asset content delivery and QA
  • Research and consulting on publishing procedures administration protocols and industry trends
• Familiarity with:
  • Database management and API delivery specifications & workflows
  • Project management methodologies such as Agile Scrum and collaboration products such as JIRA Confluence and Airtable
• Ability to work remotely while based out of Universal City Los Angeles CA

Responsibilities:

• Support content quality control and assurance efforts prioritizing and addressing highprofile highvolume requests under tight deadlines
• Perform validation and content presence checks across a multitude of device platforms including: mobile tablets (Amazon Fire iPad) mobile devices (iOS Android) streaming devices (Fire TV Roku) game consoles (PlayStation/Xbox) smart TVs (Samsung LG Vizio) cable provider STBs (Cox Xfinity)
• Maintain quality assurance guidelines and control protocols; working with technology product and customer service teams to analyze regulate and continuously improve the onplatform user experience
• Track and update QA fulfillment progress through our databases
• Collaborate with internal stakeholders and external vendors to streamline quality control communication channels workflows and issue management

NOTES FROM HIRING MANAGER:

What is the reason for this opening(s)

• Shortterm project support

What is the duration of the assignment

• 2 months extension is undetermined at this time

Can you tell me about this position and the daytoday activities

• True Job Title: Associate Content QA
• Assist with video and audit checks for go live on Peacock
• Confidentiality is extremely important o Some light documentation
• Additional correspondence with other team members
• Assisting with the busy work
• Working on sensitive content
• Example Scenario Large series show: preliminary checks Sit down put in headphones and start watching video Going through to ensure that the video is good quality the audio is in sync closed captions working audio descriptions working If issues found to bring to HM for resolution.

Of the items listed on the job description can you tell me the top 3 skills for the role

• Organization will have multiple projects at a time
• Work well with others will be working closely with
• Eye for detail even the slightest misspelling macro blocking other big and/or small items
• Investigation skills

What stands out to you on a resume

• Someone with relevant experience
• Working with a production company or a studio
• Familiar with Peacock service
• Experience over degree

What has made someone successful in this role in the past Or unsuccessful in the past

• Successful able to work on multiple things and not lose track of where they are at with each project. Someone willing to ask questions no question is too small. Extensive attention to detail willing to learn and be trained
• Unsuccessful someone who is hoping this position will turn into a FTE or a manger position.

What soft skills are needed to be a good fit for the team

• Team player
• 4K devices is a plus to have
• Attention to detail

Can you tell me what your interview process would look like

• 2 hour interviews with HM and associate.

Will this position be onsite or remote

• Remote Prefer someone on the west coast

When are you looking for this position to be filled

• ASAP